Dynamic and organized professional with extensive experience at Sobeys Inc., excelling in payroll processes and customer service. Proven track record in managing operations efficiently, enhancing team performance, and implementing health and safety protocols. Adept at balancing invoices and maintaining inventory accuracy, ensuring smooth store operations in the absence of store manager.
* Checking store emails throughout the day, Daily temperature checks, scanning out department waste & spot checks, entering schedules, changes & exceptions, printing and finalizing payroll reports. Cycle count department backstock overs & transfers. Ring through department waste, complete food hero tasks as needed. entering invoices & balancing to daily report. Assisting other staff in reductions, tags and signage needed.
* Handle incoming phone calls and answer questions from callers.
* Processed payroll transactions through the wave system. Processed cash bank transfers. Added products and descriptions, created invoices, revised if needed, processed deposits and credits and balancing through the Quickbooks system. Picked and packed customer orders, used a pump jack, and often helped unload orders.
* Helped launched an e-commerce platform to reach new customers and increase overall revenue.
*1989 cashier/customer service desk Dutch Boy
*1994-2000 cash office clerk/ front-end supervisor
* 2000-2002 front end manager/Admin Kanata Ottawa (Store opening)
*2003 front end manager Highland Rd Kitchener
*2004 Administration manager Bridgeport Rd Waterloo
*2009 Seafood Manager