Erik S. Curtis

Basic service advisor responsibilities.

Basic Service Advisor duties as well as some Drive Manager responsibilities. Being a backstop for, and assisting, the Service Director.

Basic Service Advisor responsibilities.

Overseeing all aspects of shop function. Managing CSI and developing incentive programs. Scheduling technicians, advisors and porters. Setting and achieving sales goals. Interacting with factory representatives.

At Southbay Nissan/Fiat I was responsible for all long term operations of the service departments (2 separate locations). I was put in this position to keep the shop performing and CSI up during a transfer of ownership of both franchises.

At Land Rover Encino I was responsible for writing service.

I was responsible for the maintenance and sales of approximately 300 clients investment accounts. Making clients aware of market opportunities and suggesting funds placement and adjustments.

I was responsible for writing up all first time (new car) clients on their first service visit. Preparing and completing daily docs. Tracking and forecasting sales figures, scheduling advisors and porters. I personally got involved with

all elevated client concerns. Assisted advisors with missed up-sells as well as follow-ups

Basic service advisor responsibilities.

Managed all day to day and long term operations. Actively sought out new business to expand upon the previous owners already established clientele.

Basic service advisor responsibilities.

Basic service advisor responsibilities.