Summary
Overview
Work History
Education
Skills
Certification
Timeline
Hi, I’m

Erikka Kummer

Mississauga,ON
Erikka Kummer

Summary

Experienced Apartment Rentals owner, offering demonstrated track record of success in setting up and finalizing rentals agreements. Seeking out for new experience and new knowledge about this industry. Detail-oriented, organized and self-motivated professional builds and strengthens owner, renters and government agency relationships.

Promoting effective food training and desire to learn new skills. Pursuing an opportunity with a restaurant that appreciates attention to detail. Hardworking individual known for being honest and trustworthy. Trained in basic cooking methods and eager to learn from successful co-worker and leaders. Seeking the chance to work at a great establishment and company.

Overview

4
years of professional experience
1
Certification

Work History

Residence Inn by Marriott
Mississauga

Breakfast Attendant
07.2023 - Current

Job overview

  • Stocked coffee, juice and milk dispensers continuously for guests' beverage needs.
  • Set out and arranged cold foods such as cereal, muffins and sweet rolls for self-service area.
  • Maintained dining and food service areas to maximize safety and cleanliness.
  • Created food displays according to established standards and replaced dated products with fresh.
  • Monitored dining spaces to quickly clear and clean tables between guests.
  • Set tables for upcoming meals by following food service guidelines.
  • Made friendly conversation with customers to provide enjoyable bar experience.
  • Effectively multitasked within fast-paced environment.
  • Greeted guests with friendliness and professionalism.
  • Resolved guest complaints to maintain complete customer satisfaction.
  • Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
  • Asked customers about meals to assess satisfaction and collect vital feedback.
  • Prepared daily breakfast bar with abundant self-serve and cooked meal items.

E's Maisonette
Las Pinas City, Philippines

Business Owner/Operator
03.2019 - Current

Job overview

  • Welcomed customers, offered assistance and answered questions by providing rates, terms and conditions of rental.
  • Updated and maintained rental agreement files and documents.
  • Explained policies and reviewed documentation to obtain signatures.
  • Contacted customers and billing parties about overdue rentals and requested expected date of payment.
  • Handled resident complaints and expedited maintenance requests.
  • Inspected properties regularly to identify deficiencies and schedule repairs.
  • Collected monthly assessments, rental fees, deposits and payments.
  • Updated tenant and unit information to keep current in housing database.
  • Responded to tenant maintenance requests according to agreed conditions for building functionality.
  • Facilitated tenant paperwork processing and verification.
  • Completed lease applications and verifications, notifying prospects of results.
  • Implemented rental payment policies and pursued delinquent accounts via phone calls and personal visits.
  • Took care of escalated customer concerns to increase satisfaction.
  • Consulted with potential clients to determine how company could best meet needs.
  • Assessed quality and approved work before releasing to clients.
  • Kept records for production, inventory, income and expenses.

Education

Lambton College
Mississauga, ON

Post Graduate Diploma from Hospitality And Tourism Operations Management
03.2024

University Overview

Le Roux Culinary Academy
Pampanga, Philippines

Some College (No Degree) from Culinary Management
01.2018

University Overview

Arellano University
Pasay, Metro Manila, Philippines

High School Diploma
03.2013

University Overview

Skills

As a Business Owner

  • Goal Setting
  • Decision Making
  • Relationship Building
  • Originality and Creativity
  • Business Leadership
  • Verbal and Written Communication
  • Strategic Decision-Making
  • Work Planning and Prioritization
  • Issue Resolution
  • Performance Evaluation and Monitoring
  • Employee Motivation
  • Staff Scheduling
  • Staff Management

Certification

  • OHSA Certification
  • Smart Serve Ontario Certification
  • Basic Food Safety Training Certificate- Traincan
  • WHMIS Training Certificate- Traincan
  • AODA Customer Service training
  • MS Word Online Course Certificate
  • MS Excel Online Course Certificate
  • MS PowerPoint Online Course Certificate

Timeline

Breakfast Attendant
Residence Inn by Marriott
07.2023 - Current
Business Owner/Operator
E's Maisonette
03.2019 - Current
Lambton College
Post Graduate Diploma from Hospitality And Tourism Operations Management
Le Roux Culinary Academy
Some College (No Degree) from Culinary Management
Arellano University
High School Diploma
Erikka Kummer