Summary
Overview
Work History
Education
Skills
Timeline
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Erika Toribio

West Covina

Summary

Versatile and results-driven professional with a strong background in healthcare and laboratory settings. Excelled in analytical thinking and customer service, ensuring high-quality care and compliance. Proven ability to enhance operational efficiency through critical problem-solving and meticulous attention to detail.

Overview

12
12
years of professional experience

Work History

Intake Coordinator / Medical Records

Paramount Homecare, Inc
07.2024 - Current
  • Receive/respond to incoming calls from referral sources or potential patients, exchange information to identify patient needs, and determine the Company's ability to meet them.
  • Responsible for administrative tasks, such as collecting information, directing people, and coordinating schedules.
  • Tracks events and transactions between patients and health care providers.
  • Helps ensure quality care, protect patients, and comply with legal and regulatory standards.

Laboratory Technician

Bridgemed Solutions, Inc.
06.2024 - 07.2024
  • Maintained a high level of accuracy in test results by following strict quality control procedures.
  • Mixed chemical solutions used for tissue fixation of cross-linked bovine or porcine tissue as per client's specification.
  • Procured bovine and porcine tissue for use in heart valve leaflets.
  • Performed tissue cutting, cleaning, and inspection.

Home Health Aide

NSN Care Villa
06.2021 - 06.2024
  • Helped patients with daily tasks, medication management, and light housekeeping.
  • Improved patient well-being by providing compassionate and attentive personal care.

International Flight Attendant

Philippine Airlines
10.2015 - 03.2020
  • Attended workshops and trainings in customer service, conflict resolution tactics, and safety procedures to keep abreast of all new requirements and procedures.
  • Remained current on industry regulations and changes affecting international air travel to provide accurate information to both colleagues and customers when necessary.
  • Resolved passenger conflicts and medical emergencies during flights.
  • Ensured safety and comfort of customers onboard aircraft.

Assistant Quality Assurance Analyst

Central Azucarera Don Pedro
05.2013 - 08.2013
  • Tested and measured pH balance of recycled water used in production of sugar.
  • Organized and maintained work environment to allow for maximum productivity.
  • Supported company in maintaining work environment focused on quality, communication, collaboration, integration, and teamwork.

Education

Bachelor of Science - Biochemistry

De La Salle University - Manila
Taft Ave., Manila, Philippines
06-2014

High School Diploma -

St. Paul College of Parañaque
Manila, Philippines
03-2010

Skills

  • Analytical and critical thinking
  • Laboratory skills
  • Effective problem solving skills
  • Strong attention to detail
  • GMP and SOP skills
  • Strong customer service skills

Timeline

Intake Coordinator / Medical Records

Paramount Homecare, Inc
07.2024 - Current

Laboratory Technician

Bridgemed Solutions, Inc.
06.2024 - 07.2024

Home Health Aide

NSN Care Villa
06.2021 - 06.2024

International Flight Attendant

Philippine Airlines
10.2015 - 03.2020

Assistant Quality Assurance Analyst

Central Azucarera Don Pedro
05.2013 - 08.2013

Bachelor of Science - Biochemistry

De La Salle University - Manila

High School Diploma -

St. Paul College of Parañaque
Erika Toribio