Erika Tetteh
Fullerton
Summary
Dedicated Environmental Services professional with 7 years of experience in a hospital setting and experience assisting with leadership responsibilities as a backup lead. Knowledgeable in infection control practices, daily workflow coordination, and maintaining cleanliness and safety standards. Known for being dependable, organized, and supportive of team goals, with strong communication skills and a willingness to help wherever needed to ensure quality and patient satisfaction.
Overview
10
10
years of professional experience
Work History
EVS Aide
Rady's Children's Hospital
Orange
09.2018 - Current
- Clean and disinfect patient discharge rooms
- Disinfect public common areas such as restrooms to maintain a safe and welcoming environment for staff and visitors
- Managed waste disposal according to hospital safety regulations.
- Clean and disinfect clinics and offices
- Terminal cleans of the ORs (Operating Rooms)
- Provided excellent customer service when interacting with patients or visitors.
- Trained new team members on cleaning protocols and safety procedures.
- Assisted supervisors as a backup lead with daily operations
Cashier Lead
Home Depot
Anaheim
03.2016 - 09.2018
- Supervised daily cash register operations and ensured compliance with company policies.
- Managed cash drawer reconciliation and resolved discrepancies effectively.
- Trained new cashiers on customer service and point-of-sale systems.
- Assisted with training new cashiers and customer service team members to increase speed of onboarding.
- Provided excellent customer service with friendly interactions.
- Answered customer questions and provided store information.
- Handled returns and exchanges according to store policies.
Education
High School Diploma -
Savanna High School
Anaheim, CA06-2014
Skills
- Cleaning techniques and patient room turnover
- Infection control
- Waste disposal
- Attention to detail
- Customer interaction
- Team leadership
- Adaptability to change
- communication skills
Languages
Spanish
Professional
Timeline
EVS Aide
Rady's Children's Hospital
09.2018 - Current
Cashier Lead
Home Depot
03.2016 - 09.2018
High School Diploma -
Savanna High School