Erika S. Barragan
Lathrop
Summary
Dynamic and adaptable professional with over a decade of experience in insurance account management, sales coordination, education support, and administrative services. Expertise in client relations, policy management, data entry, and resource coordination, complemented by a California Department of Insurance license across multiple lines. Proven ability to enhance customer satisfaction through effective communication while supporting clients, students, and vulnerable populations. Bilingual in English and Spanish with strong organizational skills and a commitment to delivering exceptional service, consistently streamlining processes and driving team success.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Sales Coordinator / Administrative Support
The Restoration Cleanup Company
01.2023 - Current
- Coordinate sales operations and provide administrative support to management and field teams.
- Manage client communication, scheduling, and project documentation.
- Ensure timely follow-up on service requests, proposals, and contracts.
- Assist with reporting, data tracking, and customer satisfaction initiatives.
Teacher Aide
Tracy Unified School District
01.2022 - 01.2023
- Supported classroom teachers with instructional and administrative tasks for grades 1–5.
- Supervised and assisted students during lunch breaks and classroom activities.
- Fostered a safe and positive learning environment by providing guidance and support.
Data Entry Specialist
Next Door Solutions to Domestic Violence
01.2021 - 01.2022
- Entered and maintained confidential client records with accuracy and attention to detail.
- Scheduled and coordinated appointments for victims and their children.
- Provided direct communication and connected clients to resources for safety and recovery.
Insurance Account Manager
State Farm Insurance
01.2010 - 01.2021
- Managed client accounts for personal, health, business, and life insurance policies.
- Built long-term relationships by providing tailored insurance solutions.
- Processed renewals, claims, and policy adjustments with accuracy and compliance.
- Trained new staff on insurance products, client service standards, and compliance protocols.
Education
High School Diploma -
Carlmont High
San Carlos, CA05-1999
Associate of Arts - Business Administration
Canada College
Redwood City, CA06-2005
Skills
- Bilingual: English & Spanish
- Client Relations & Customer Service
- Policy & Account Management
- Data Entry & Confidential Records
- Administrative & Sales Support
- Student & Classroom Assistance
- Communication & Problem Solving
Certification
- California Department of Insurance – Licensed in:
- Personal Lines
- Health Insurance
- Business Insurance
- Life Insurance
- CPR Certification
- Bloodborne Pathogens Certification
- QuickBooks Certification
Languages
Spanish
Native or Bilingual
Timeline
Sales Coordinator / Administrative Support
The Restoration Cleanup Company
01.2023 - Current
Teacher Aide
Tracy Unified School District
01.2022 - 01.2023
Data Entry Specialist
Next Door Solutions to Domestic Violence
01.2021 - 01.2022
Insurance Account Manager
State Farm Insurance
01.2010 - 01.2021
High School Diploma -
Carlmont High
Associate of Arts - Business Administration
Canada College
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