Erika Salgado
Riverside
Summary
Dynamic Outbound Supervisor at Newell, adept at transportation management and team building. Successfully negotiated contracts that reduced costs while enhancing customer satisfaction. Proven ability to empower teams and optimize warehouse operations, fostering a collaborative environment that drives productivity and meets performance goals.
Overview
16
16
years of professional experience
Work History
Outbound Supervisor
Newelll
07.2015 - 07.2024
- Developed strong relationships with carriers, negotiating favorable contracts to reduce transportation costs while maintaining high service standards.
- Collaborated closely with inbound supervisors to ensure seamless coordination between departments for optimal workflow.
- Coordinated with sales and customer service teams to address any issues or special requests from clients regarding outbound shipments.
- Elevated customer satisfaction rates with timely order processing and prompt issue resolution.
- Optimized routing of shipments using advanced software solutions to minimize transit times.
Team Leader
Pack Lab
01.2009 - 01.2015
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Managed conflict resolution among team members, fostering a positive and collaborative work environment.
- Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
- Enhanced team productivity by implementing efficient work processes and regularly reviewing performance metrics.
Education
No Degree - Accounting And Finance
Chaffey College
Rancho Cucamonga, CA05-2027
Skills
- Shipping and receiving
- Warehouse operations
- Workload prioritization
- Staff training and development
- Environmental awareness
- Sales support
- Transportation management
- Team building expertise
- Task scheduling
- Supply chain
Languages
Spanish
Professional Working
Timeline
Outbound Supervisor
Newelll
07.2015 - 07.2024
Team Leader
Pack Lab
01.2009 - 01.2015
No Degree - Accounting And Finance
Chaffey College
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