Erika Salas

Retail Sales Associate

Metro PCSInc

Fort Riley North

01.2020 - 01.2022

Organized displays to attract customers and promote sales.
Maintained a clean work environment by sweeping, dusting, vacuuming and mopping floors.
Provided product information and answered customer questions.
Demonstrated product features to customers.
Processed returned merchandise according to company policies.
Tracked inventory levels throughout the day and restocked items as needed.
Completed transactions in an efficient manner while providing excellent customer service.
Kept informed about new products arriving at the store on a regular basis.
Promoted special offers and discounts to encourage additional purchases.
Inspected purchased items for defects before handing them over to customers.
Offered suggestions for additional items that may be of interest to customers.
Assisted customers with finding the right product for their needs.
Performed cashier duties such as ringing up sales, processing payments, and issuing receipts.
Greeted customers upon entering the store and provided assistance.
Stocked shelves with merchandise according to company standards.
Handled customer complaints in a professional manner.
Participated in team meetings and training sessions.
Demonstrated knowledge of store products and services.
Followed company policies, rules and procedures to promote company goals and maintain safety.
Assisted customers by asking open-ended questions to understand needs and suggest suitable merchandise.
Provided excellent customer service, resolving issues and answering queries promptly.