Summary
Overview
Work History
Education
Skills
Timeline
Generic

Erika Rivas Castillo

Oceano

Summary

Dedicated employee with strengths in customer service, sales and promotion strategies. Successful in teaching junior employees how to maximize performance. Organized and motivated to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.

Overview

2
2
years of professional experience

Work History

Cashier

Panera Bread
07.2022 - 10.2022
  • Greeted customers and answered any questions they had about the store's products and services.
  • Kept work area clean, organized and stocked with necessary supplies.

Shift Leader

Menchie's Frozen Yogurt
12.2022 - 09.2023
  • Assisted in training new employees on shift operations.
  • Resolved customer complaints promptly and professionally.

Retail Sales Associate

Converse
06.2024 - 09.2024


  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.

Education

Bachelor of Arts - Sociology

University of California, Riverside
Riverside, CA
05-2027

High School Diploma -

Arroyo Grande High School
Arroyo Grande, CA
06-2023

Skills

  • Customer Service
  • Cash Handling
  • Staff Training
  • Organizational Abilities
  • Merchandise Restocking
  • Cleaning and Sanitizing
  • Product Recommendations
  • Issue Resolution

Timeline

Retail Sales Associate

Converse
06.2024 - 09.2024

Shift Leader

Menchie's Frozen Yogurt
12.2022 - 09.2023

Cashier

Panera Bread
07.2022 - 10.2022

Bachelor of Arts - Sociology

University of California, Riverside

High School Diploma -

Arroyo Grande High School

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Erika Rivas Castillo