Summary
Overview
Work History
Education
Skills
Timeline
Generic

ERIKA PAGE

Summary

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Performance-oriented Sales Leader offering exceptional record of achievement over 5-year career in Dealer Services industry. Enthusiastic and driven manager with strategic and analytical approach to solving problems, bringing in customers and accomplishing profit targets. Talented in identifying and capitalizing on emerging market trends and revenue opportunities.

Overview

19
19
years of professional experience

Work History

Estate Manager

E320 Holdings
01.2023 - Current
  • Enhanced estate efficiency by implementing streamlined systems for financial management and maintenance planning.
  • Managed comprehensive property renovations, ensuring timely completion and adherence to budget constraints.
  • Established strong relationships with vendors and contractors, resulting in improved service quality for the estate.
  • Mentored estate staff members in best practices, fostering a collaborative work atmosphere focused on excellence in service delivery.
  • Maintained utmost discretion when dealing with sensitive information related to clients'' personal lives or business matters.
  • Monitored and tracked payments and expenses, providing timely and accurate financial reports.

Dealer Account Manager

Auto Capital Canada / CIBC
06.2021 - 01.2023
  • Strengthened dealer relationships by conducting regular check-ins and addressing concerns promptly.
  • Increased sales volume by assisting dealers with product selection and pricing strategies.
  • Provided exceptional customer service, resolving dealer issues quickly and effectively.
  • Analyzed sales data to identify trends and opportunities for growth within the dealer network.
  • Conducted product training sessions for dealership staff, ensuring thorough understanding of features and benefits.
  • Achieved sales goals and service targets by cultivating and securing new customer relationships.
  • Managed accounts to retain existing relationships and grow share of business.
  • Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
  • Managed a diverse portfolio of accounts, adapting strategies to suit each dealership''s unique needs and goals.
  • Developed relationships with key decision-makers at dealer locations, fostering trust and loyalty within the account base.

Dealer Services Loan Administration Specialist

ATB Financial
02.2019 - 06.2021
  • Reduced loan approval timeframes by diligently reviewing applications and promptly addressing any discrepancies.
  • Enhanced customer satisfaction by providing timely responses to inquiries, ensuring clear communication throughout the process.
  • Developed strong relationships with dealerships, fostering trust and transparency in all transactions.
  • Collaborated with underwriters to expedite loan approvals and ensure accuracy in risk assessment.
  • Conducted regular audits of loan files to ensure data accuracy and completeness, reducing errors that could impact decision-making processes.
  • Developed and maintained relationships with customers, lenders and other third parties.
  • Processed loan applications and monitored progress from start to finish.
  • Identified opportunities to cross-sell and upsell loan products to customers.

Financial Services Specialist

Integris Credit Union
09.2005 - 08.2016
  • Enhanced client satisfaction by providing personalized financial planning services tailored to individual needs.
  • Reduced risk exposure for clients by conducting thorough due diligence on potential investments and portfolio adjustments.
  • Achieved revenue growth with the identification of new business opportunities and expansion of existing client relationships.
  • Evaluated complex financial statements to assess creditworthiness of potential borrowers, mitigating lending risks for the firm.
  • Maintained strict compliance with all regulatory requirements while navigating a constantly evolving financial landscape, ensuring continued operations without legal complications or penalties.
  • Established strong rapport with clients by consistently delivering exceptional service and demonstrating a deep understanding of their financial needs.
  • Developed and implemented risk management strategies to minimize financial losses.
  • Worked with clients to provide competitive commercial banking solutions and retail financing plans.

Education

High School Diploma -

Nechako Valley Secondary School
Vanderhoof, BC

Skills

  • Inventory Tracking
  • Lead Generation
  • Account Management
  • Staff Management
  • Financial Oversight
  • Operations Management
  • Client Relations
  • CRM Software
  • Sales expertise
  • DealerTrack & Route1 Operating Systems

Timeline

Estate Manager

E320 Holdings
01.2023 - Current

Dealer Account Manager

Auto Capital Canada / CIBC
06.2021 - 01.2023

Dealer Services Loan Administration Specialist

ATB Financial
02.2019 - 06.2021

Financial Services Specialist

Integris Credit Union
09.2005 - 08.2016

High School Diploma -

Nechako Valley Secondary School

Similar Profiles

CREATE PROFILE
ERIKA PAGE