Dedicated sales associate with strong customer service skills, cash handling expertise, and bilingual communication. Committed to enhancing customer satisfaction and driving sales through effective teamwork and problem-solving.
Overview
11
11
years of professional experience
Work History
Sales Associate
Nordstrom Rack
Burbank, CA
05.2022 - 06.2025
Provided exceptional customer service by assisting shoppers with product selections and inquiries.
Processed transactions efficiently using point-of-sale systems, ensuring accuracy and speed.
Maintained visual merchandising standards to enhance store presentation and drive sales.
Collaborated with team members to meet daily sales goals and improve store performance.
Sales Associate
Marshalls
Studio City, CA
10.2019 - 02.2022
Resolved customer complaints promptly, enhancing overall shopping experience and satisfaction.
Participated in promotional events to boost product visibility and increase foot traffic in-store.
Trained new associates on operational procedures and customer engagement techniques.
Monitored inventory levels, conducted stock replenishment, and organized merchandise displays.
Sales Associate
Goodwill Store
San Fernando, CA
06.2014 - 06.2019
Built relationships with customers to encourage repeat business.
Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Managed returns, exchanges and refunds in accordance with store policy.
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.