Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Erika Miller

Ottawa,ON

Summary

Sharp and energetic customer service professional successful at troubleshooting and handling customer support quickly. Bilingual and well-traveled with active listening and interpersonal skills.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Server

Fraser
07.2021 - Current
  • Utilized expert knowledge of dietary restrictions to assist patrons in making informed menu selections tailored to individual preferences or limitations.
  • Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
  • Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
  • Printed dining checks with total due, collected payment and offered receipts to complete transactions.

Yoga Teacher

Pure Yoga
08.2022 - Current
  • Supported studio operations by managing class schedules, handling client inquiries, and ensuring accurate recordkeeping.
  • Developed new yoga skills through continuous study and practice.
  • Educated participants on proper nutrition and healthy lifestyle habits.


Education

College Degree - Travel And Tourism

Algonquin College
Ottawa, ON
04.2016

Skills

  • Client Relations
  • Critical Thinking
  • International and Domestic Travel
  • Transportation Booking
  • Geography Knowledge
  • Itinerary Planning
  • High volume environments
  • Interpersonal communications

Languages

English
Native or Bilingual
French
Full Professional

Certification

TICO Certified

Timeline

Yoga Teacher

Pure Yoga
08.2022 - Current

Server

Fraser
07.2021 - Current

College Degree - Travel And Tourism

Algonquin College

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Erika Miller