Erika Llaguno
Mississauga
Summary
Friendly Customer Service Cashier experienced working in diverse retail environments. Successful operating cash registers and performing necessary calculations. Genuine people-person successful mediating various disputes.
Overview
7
7
years of professional experience
Work History
Customer Service Cashier
Whole Foods Market Inc
01.2022 - 01.2025
- Processed customer orders and accurately handled payment transactions.
- Resolved customer complaints and maintained clean and tidy checkout area.
- Promoted a positive shopping experience by greeting customers warmly upon entry and providing assistance as needed.
- Developed and managed relationships with customers to increase customer loyalty.
- Utilized POS system to handle customer cash and credit card transactions.
Front Server
Tinuno Restaurant
08.2017 - 10.2020
- Processed payments accurately, utilizing various forms of payment methods while maintaining strict cash handling procedures.
- Collaborated with kitchen staff to ensure timely delivery of orders, minimizing wait times for customers.
- Contributed to a positive work environment by maintaining open communication lines with team members and management.
- Developed strong knowledge of the menu and ingredients, enabling accurate recommendations for guests with dietary restrictions or allergies.
- Prepared tables promptly after guest departure, allowing for efficient table turnover during high-volume periods.
- Supported the bar staff by assisting with drink preparation and restocking supplies as needed.
Crew Member
McDonald's
07.2019 - 06.2020
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Took orders, prepared meals, and collected payments.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Became familiar with products to answer questions and make suggestions.
Education
Associate's Degree - Flight Services: Operations And Cabin Management
Seneca College of Applied Arts And Technology
Markham, ON09.2020
Skills
- Customer service
- Patience and composure
- Multitasking and organization
- Adaptability and flexibility
- Team collaboration
Languages
English
Native or Bilingual
Tagalog
Native or Bilingual
Timeline
Customer Service Cashier
Whole Foods Market Inc
01.2022 - 01.2025
Crew Member
McDonald's
07.2019 - 06.2020
Front Server
Tinuno Restaurant
08.2017 - 10.2020
Associate's Degree - Flight Services: Operations And Cabin Management
Seneca College of Applied Arts And Technology
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