Erika Hickmott

• Promoted a culture of continuous improvement within the nursing restorative team.
• Improved person outcome by developing and implementing person-centered care plans.
• Evaluated program effectiveness using quantitative and qualitative data analysis.
• Assisted in organizing and overseeing assignments to drive operational excellence.
• Fostered an inclusive environment that valued diversity of thought, experience, and background among team members.
• Developed innovative solutions to complex problems through creative problem-solving techniques and cross-functional collaboration.
• Mentored team members to support their professional development and encourage career progression.
• Enhanced team collaboration by implementing effective communication strategies and regular meetings.
• Enhanced staff performance through regular training sessions and performance evaluations.

Behaviour Support Ontario Internal Team Lead

• Experience supporting older adults with complex mental health needs associated with dementia, mental health, addictions and other complex disorders.
• Proficient knowledge in creating evidence based, non- pharmacological, person-centered interventions with the intent of preventing the demonstration of personal expressions.
• Collaboration with both internal and external care partners, including the Medical Director, BSO Lead Team, BSO Hospital Navigator, and the Geriatric Mental Health Outreach Team.
• Provided emotional support to persons, care partners and team members during difficult situations.
• Assisted Physicians and Nurse Practitioners in performing diagnostic tests and procedures.
• Completed Quality Improvement plans and program evaluations.
• Collaborated with management to develop and enhance policies and procedures.
• Collaborated with RNAO Long-Term Care Best Practice Implementation Coach to conduct GAP analysis.
• Ensured programs aligned with The Fixing Long-Term Care Act and its associated regulations.
• Facilitated a Dementia Support Series aimed at supporting persons and care partners residing in Long-Term Care.

Skin and Wound Resource Nurse

• Mentored and guided team members to implement Best Practice wound care strategies for the prevention and management of wounds.

Education, Orientation and Mentorship

• Mentored new nursing team members, fostering teamwork and improving neighbourhood efficiency.
• Assisted with new hire orientation including revision of the orientation checklist.
• Identified and developed educational materials and huddles tailored to the needs of team members and persons living in Long-Term care,
• Expertise in coaching, consulting, and facilitating knowledge transfer to persons, care partners and team members

Frontline Nurse

• Monitored vital signs and assessed persons regularly, identifying changes in condition and initiating appropriate interventions.
• Performed accurate documentation of person assessments, interventions, and outcomes in compliance with regulatory standards.
• Facilitated smooth transitions between shifts through clear communication.
• Reduced medication errors by diligently administering medications according to physician orders and facility protocols.
• Advanced knowledge utilizing assessment tools grounded in Best Practice to perform both initial and ongoing evaluations.