Summary
Overview
Work History
Education
Skills
Affiliations
Interests
Timeline
Generic
Erika Guillen

Erika Guillen

San Diego

Summary

Hardworking and passionate candidate, with experience in customer service and sales. Skilled in strategic account management, new business development, and building client relationships. Strong communicator and team player, dedicated to achieving success in a competitive sales environment.

Overview

5
5
years of professional experience

Work History

Human Resources Sales Representative

Paychex Inc
06.2023 - Current

- Developed and executed sales strategies to acquire new clients for HR solutions and services.
- Built and maintained strong relationships with HR professionals and decision-makers in client organizations.
- Conducted product demonstrations and presentations to showcase the value of HR solutions in addressing client needs.
- Collaborated with internal partners in HR and sales teams to ensure seamless service delivery and client satisfaction.
- Educated clients on HR compliance, benefits administration, and talent management solutions to drive sales revenue.
- Participated in industry events and conferences to network and promote HR services to potential clients.
- Managed sales pipeline, qualified leads, and negotiated contracts to meet or exceed sales targets.
- Provided ongoing support and consultation to clients to foster long-term partnerships and client retention.

-Utilized CRM software to manage client information, track leads, and monitor sales progress efficiently.

-Generated additional sales opportunities with upselling and cross-selling techniques.

-Expanded customer base through cold calling, networking, and relationship building.

SMB Channel Sales Representative

Paychex, Inc
11.2022 - 06.2023
  • Remote
  • Generate and qualify customer leads
  • Drove sales expansion, met goals, and drove top-line revenue that ensured profitability
  • Cultivated a network of referrals throughout prospective territory to internal partners
  • Built relationships and provided support that ensured a seamless hand off between lead generation and customer onboarding
  • Engaged with cpas, financial advisors, financial institutions, and current clients to build partnerships to expand my network
  • Engaged with clients effectively in a virtual environment to establish trusting partnerships
  • Measured success and contribution to key metrics for all personal incentives
  • 125% YTD

Account Executive- Virtual Retirement Division

Paychex, Inc
06.2022 - 09.2022
  • Remote
  • Developed and expanded network of community contacts to maximize business development opportunities
  • Awarded 400% Rookie Month Revenue Per Unit and Quarter to date
  • Lead acquisition of new accounts and customers in assigned territories through cold calling making multiple outbound calls to potential clients
  • Quality - Demonstrates accuracy and thoroughness
  • Built internal partnerships to upsell and maximize revenue profits
  • Gathered information from clients to secure accounts, verify payment and identify special requirements.
  • Engaged in Self-Generated prospecting activities daily in order to ensure that sales expectations are met

Outside Sales Representative -Virtual Division

Paychex, Inc
02.2020 - 05.2021
  • Remotely consulted with businesses to supply accurate product and service information.
  • Informed customers of promotions to increase sales productivity and volume.
  • Stayed current on company offerings and industry trends.
  • Generated and qualified customer leads
  • Cold calling all of United States
  • Cultivated a network of referrals working with internal partners
  • Built relationships and provided support that ensured a seamless hand off between lead generation and customer onboarding

Sales Coordinator

The Pendry Hotel, Montage International
10.2018 - 01.2020
  • Developed rapport with clients and generated repeated business through friendly attitudes and connections
  • Maintained existing customers with consistent follow-ups for upcoming events
  • Generated new sales through web leads, phone leads, past lead follow-ups, and other variable sources
  • Met and exceeded monthly sales quotas
  • Worked with three venues to establish sales and recommendations in each outlet


Education

Business - Administration, General Education

San Diego State University
San Diego, CA

Skills

  • Lead Generation
  • Partnering and Relationships
  • Acquire New Business
  • Business Development
  • Account Management
  • Contract Negotiations
  • Collaboration
  • Time Management

Affiliations

  • Leadership Committee for Bay Area Metro, Zone 15

Interests

  • Personal Development
  • Traveling
  • Family
  • Good Food
  • Live Music

Timeline

Human Resources Sales Representative

Paychex Inc
06.2023 - Current

SMB Channel Sales Representative

Paychex, Inc
11.2022 - 06.2023

Account Executive- Virtual Retirement Division

Paychex, Inc
06.2022 - 09.2022

Outside Sales Representative -Virtual Division

Paychex, Inc
02.2020 - 05.2021

Sales Coordinator

The Pendry Hotel, Montage International
10.2018 - 01.2020

Business - Administration, General Education

San Diego State University
Erika Guillen