Erika Glayzer
Edmonton,Alberta
Summary
Eager to seek and maintain part-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. I'm a hardworking and passionate job seeker with strong organizational skills and ready to help team achieve company goals.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Restaurant Day Hostess / Busser
Chop Steakhouse & Bar
01.2024 - Current
- Independently hosted during the day Monday-Friday
- Took phone calls regarding table/banquet reservations, to-go orders, menu information, hours and seating, etc
- Direct guests to their banquet rooms through the hotel, tables, and show washrooms for them
- Demonstrated strong multitasking skills, such as answering phone calls, greeting/seating guests, updating reservation logs simultaneously, and bussing tables
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience
Sales Associate
Roots clothing store
10.2023 - 01.2024
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise
- Prepared merchandise for sales floor by pricing or tagging
- Provided positive first impressions to welcome existing, new, and potential customers
- Helped customers locate products and checked store system for merchandise at other sites.
Restaurant Hostess / Busser
Bubba Gump Shrimp Co.
07.2021 - 01.2024
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times
- Managed seating chart and monitored activity in restaurant to keep constant and efficient dining flow
- Supported servers, food runners, and bussers with keeping dining area ready for every guest
- Answered customer questions about hours, seating, and menu information.
Education
Bachelor of Science -
MacEwan University
Edmonton, AB2028
High School Diploma -
Jasper Place Highschool
Edmonton, AB06.2024
Skills
- POS systems
- Effective Multitasking
- Phone Etiquette
- Cleanliness Maintenance
- Hospitality service expertise
- Detail Oriented
- Interactive communication skills
Languages
Russian
Native or Bilingual
Certification
ProServe
Timeline
Restaurant Day Hostess / Busser
Chop Steakhouse & Bar
01.2024 - Current
Sales Associate
Roots clothing store
10.2023 - 01.2024
Restaurant Hostess / Busser
Bubba Gump Shrimp Co.
07.2021 - 01.2024
Bachelor of Science -
MacEwan University
High School Diploma -
Jasper Place Highschool
ProServe
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