Erika Garcia

Customer Service professional experienced in Security and Hospitality with over 5 years of progressively responsible duties and roles. Dedicated and motivated to work in diverse teams or independently. Organized, detail-oriented, critical thinker, with report writing and analytical researching experience. Maintains great composure during emergencies and makes prompt decisions. Fluent English and Spanish bilingual with excellent written and verbal communication and presentation skills. Technically proficient in computers and software, to include Microsoft Office Word, Excel, PowerPoint, Outlook, Adobe, Tiburon, CCTV, and multiline telephones. My intent is to secure a career opportunity to fully utilize my skills and experience towards professional development, while making a significant contribution to the success of the organization.

Hardworking and reliable employee with extensive background operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive, and punctual. Works well within team settings.

Compassionate Doctor known for high productivity and efficient task completion. Skilled in patient diagnosis, emergency response, and chronic disease management. Excel in communication, empathy, and problem-solving to enhance patient care and team collaboration.

• Customer Service
• PMU Microblading Certified
• Jailer License
• First Aid, CPR, AED Certified
• Aerial Lift Certification
• Spanish Bilingual-speak/read/write
• Typing speed 30 wpm
• Interpersonal Communication
• Conflict Resolution
• Emergency and Safety Procedures
• Mental Health Awareness
• Data Analysis and Report Writing
• Training New Employees
• Natural Leader
• Performance Evaluations
• Log Document Control
• Highly Detail Oriented
• Key and Access Control
• Ability to work under pressure