Summary
Work History
Education
Skills
Timeline
Generic

Erika Flores

Anaheim

Summary

Dedicated Medical Assistant with extensive experience at Dr. Lee's clinic, excelling in patient care and medical record management. Proven ability in phlebotomy and vital sign monitoring, coupled with strong communication skills that enhance patient satisfaction. Committed to maintaining a safe environment and ensuring compliance with HIPAA regulations.

Work History

Medical Assistant

Dr.Lee
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
  • Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
  • Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
  • Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
  • Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
  • Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
  • Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
  • Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
  • Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
  • Maintained strict adherence to infection control protocols by following proper sterilization techniques for medical equipment.
  • Improved patient experiences by efficiently managing appointments and maintaining organized medical records.
  • Aided in accurate diagnoses by performing laboratory tests and preparing specimens for analysis.
  • Reduced wait times by swiftly processing insurance claims, verifying coverage, and obtaining pre-authorizations when necessary.
  • Streamlined office operations by managing inventory levels, ordering supplies, and organizing storage areas.
  • Performed EKGs and other diagnostic tests, contributing to accurate and timely diagnoses.
  • Contributed to clean and safe clinic environment by adhering to sanitation protocols.
  • Conducted routine laboratory tests to assist in diagnosis and treatment of conditions.
  • Enhanced patient care by meticulously recording vital signs and updating patient records.
  • Administered medications and injections as prescribed, adhering strictly to protocols for patient safety.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Obtained and documented patient medical history, vital signs and current complaints at intake.
  • Collected and documented patient medical information such as blood pressure and weight.
  • Completed EKGs and other tests based on patient presentation in office.
  • Prepared lab specimens for diagnostic evaluation.

Education

MEDICAL ASSISTANT -

NOCE
Anaheim, CA
10.2020

Skills

  • HIPAA compliance
  • Patient scheduling
  • Customer service
  • Medical terminology knowledge
  • Medical terminology
  • Vital sign monitoring
  • Vital signs monitoring
  • Direct patient care
  • Patient-focused care
  • Phlebotomy
  • Reliable team player
  • CPR
  • Phlebotomy techniques
  • Specimens collection and processing
  • Patient assessments
  • Laboratory specimen collection
  • Insurance verification
  • Appointment setting
  • Maintaining confidentiality
  • Compassionate caregiver
  • Sterilization techniques
  • Medical supply inventory
  • First aid
  • Equipment sterilization
  • Complex Problem-solving
  • Fluent in languages
  • Trustworthy companion
  • OB/GYN procedures
  • Simple dressings
  • Professional bedside manner

Timeline

Medical Assistant

Dr.Lee

MEDICAL ASSISTANT -

NOCE
Erika Flores