Summary
Overview
Work History
Education
Skills
Websites
Certification
Awards
Timeline
Generic

Erika Boos

Summary

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level remote position. Ready to help team achieve company goals.

Overview

22
22
years of professional experience
1
1
Certification

Work History

CEO

Indie Salon Inc.
01.2016 - 01.2024
  • Developed and implemented strategic business plans to ensure consistent growth and profitability
  • Implemented strong hiring and training techniques to promote team cohesiveness and streamline overall workflow.
  • Developed a high-performance team for improved productivity and efficiency.
  • Engaged positively with staff, soliciting and encouraging feedback and collaborative spirit.
  • Fostered strong relationships with industry partners to expand business opportunities.
  • Secured financing for critical projects through negotiation of favorable loan terms with financial institutions or investors.
  • Developed innovative sales and marketing strategies to facilitate business expansion.
  • Addressed employee and managerial concerns and implemented corrective actions to promote compliance.
  • Made financial decisions and supervised company spending to reduce material losses and maximize profits.


Manager

Dr. Calder Dentistry
01.2010 - 10.2015
  • Accomplished multiple tasks within established timeframes.
  • Managed and motivated employees to be productive and engaged in work.
  • Maintained professional, organized, and safe environment for employees and patients.
  • Onboarded new employees with training and new hire documentation.
  • Increased office efficiency by implementing a new electronic records management system for seamless data access.
  • Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
  • Recruited, hired and developed office teams to offer best-in-class patient care.

Office Assistant

Arroyo Grande Veterinary Hospital
05.2002 - 01.2008
  • Collaborated with various departments to complete assigned tasks.
  • Promptly received and forwarded incoming communications, such as phone calls, emails, and letters, to appropriate staff.
  • Welcomed patients and alerted staff to arrivals of scheduled appointments.
  • Managed daily data entry and kept clerical information accurate and up-to-date.
  • Increased customer satisfaction by providing professional and courteous front desk support.
  • Achieved high levels of accuracy in data entry tasks while adhering to strict deadlines.

Stylist

Glassbox
02.2008 - 11.2015
  • Determined appropriate hair treatments based on conditions and textures.
  • Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
  • Mixed pigments and used proper techniques to achieve desired color.
  • Participated in team meetings and staff training sessions.
  • Resolved guest complaints about service or style.
  • Recorded notes for future reference about customer preferences and services delivered.
  • Organized successful in-store events to promote new product lines and engage potential clients.
  • Scheduled customer appointments and rearranged individual time slots to meet demand.
  • Contributed to a positive work environment by supporting team members and assisting with tasks as necessary.

Education

Business - Small Business Administration And Management

Cuesta College
San Luis Obispo, CA
01.2008

Diploma -

Delta High School
Santa Maria, CA
01.2000

Skills

  • Strong leadership and communication abilities
  • Demonstrated expertise in business development and operations
  • Excellent customer service
  • Creative and detail oriented mindset
  • Proven ability to build and maintain client relationships
  • Complex Problem-Solving
  • Project Management
  • Business Development
  • Business start up
  • Profit and Loss Management

Certification

  • HIPPA Compliance Training - 2023
  • Diploma in Human Anatomy & Physiology, Alison - 2023
  • Licensed Cosmetologist - 2008

Awards

  • Newtimes Best New Company 2018
  • Newtimes Best Salon 2020
  • Newtimes Best Salon 2021
  • Newtimes Best Salon 2022

Timeline

CEO

Indie Salon Inc.
01.2016 - 01.2024

Manager

Dr. Calder Dentistry
01.2010 - 10.2015

Stylist

Glassbox
02.2008 - 11.2015

Office Assistant

Arroyo Grande Veterinary Hospital
05.2002 - 01.2008

Business - Small Business Administration And Management

Cuesta College

Diploma -

Delta High School

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Erika Boos