Summary
Overview
Work History
Education
Skills
Hobbies
Timeline
SalesAssociate

Erika Bjorgum

Whitby,ON

Summary

Hardworking, and reliable Sales Associate bringing four years of hands-on customer service experience. Accomplished at providing outstanding customer service, and maintaining an extremely clean store cleanliness. Have a strong passion for animals, and enjoy learning, making a good person to have at a work place.

Overview

5
5
years of professional experience

Work History

Sales Associate

Atmosphere Corp.
Edmonton, AB
11.2021 - Current
  • Part time, evening and day time hours
  • Worked all departments when help was needed.
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions regarding sizing, accessories and proper care for merchandise.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Worked alongside retail representatives to enhance product presentations and advertising collateral.

Sales Associate Specialist

Running Room Corp.
Edmonton, AB
11.2021 - 07.2022
  • Part time, day time hours
  • Worked independently during busy periods of day, balancing all duties with several customers in store.
  • Greeted customers and helped with product questions, selections and purchases.
  • Offered each customer one to one customer service to reach customer satisfaction.
  • Helped customers complete purchases, locate items and join reward programs.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Volunteered for extra shifts during holidays and other busy periods
  • Used POS system to process sales, returns, online orders and gift card activations.
  • Opened and closed store independently and prepared nightly bank drop for manager.

Customer Service Cashier

Purity Water Company
Camrose, Alberta
08.2018 - 11.2021
  • Full time, daytime hours
  • Assist customers in filling their water jugs.
  • Wash bottles to get ready for bottling process.
  • Greet customers in a friendly manner when entering and leaving the store.
  • Enable customers to feel welcomed, important and appreciated by answering questions about products sold throughout the store.
  • Lift up to 90 pounds at once to unload bottles off conveyor belts or take to a customers vehicle.
  • Maintain excellent store cleanliness with daily cleaning duties, and more.
  • Learn opening and closing positions including counting cash drawer.
  • Perform cash, card and check transactions to complete customer purchases.
  • Clean water coolers for customers, and business'.
  • Bag ice into individual bags for sale.
  • Answer incoming calls for water delivery, and any questions about the store and our products.

Education

High School Diploma -

Our Lady of Mount Pleasant Catholic School
Camrose, AB
06.2019

Skills

  • Cleaning - Maintaining an extremely clean and tidy workplace
  • Customer Service - Greeting customers, and patients and getting to know them on a personal level
  • Passion for Learning - Always have questions, and love learning new things
  • Hard worker - Enjoy being busy

Hobbies

Previously volunteered at Edmonton Humane Society

Soccer - currently play for my school, Durham Lords

Hiking and backpacking - will take any chance to be outside

Running - do races all year round.

Timeline

Sales Associate

Atmosphere Corp.
11.2021 - Current

Sales Associate Specialist

Running Room Corp.
11.2021 - 07.2022

Customer Service Cashier

Purity Water Company
08.2018 - 11.2021

High School Diploma -

Our Lady of Mount Pleasant Catholic School

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Erika Bjorgum