Erika Altomare

Detail-oriented and proactive professional seeking an Executive Assistant role within a cooperative and dynamic company. Experienced in administrative support, client service, and project coordination across advertising, pharmaceuticals, hospitality, and finance industries. Adept at managing executive communications, handling sensitive information with discretion, and streamlining operations to enhance efficiency. Skilled in coordinating complex schedules, supporting senior leadership, and fostering cross-functional collaboration to drive organizational success.

Wedding Concierge | Ancaster Mill, Ancaster, ON | April 2024 - present

• Orchestrate all aspects of event execution, managing timelines, logistics, and vendor coordination to ensure seamless operations and exceptional client experiences.
• Serve as the primary liaison for clients and stakeholders, providing high-touch service, resolving concerns in real time, and ensuring expectations are exceeded.
• Manage end-to-end communication between clients, vendors, and internal teams, maintaining meticulous attention to detail to align with client objectives and contractual agreements.
• Uphold the highest standards of professionalism and discretion, anticipating client needs and delivering personalized solutions for a stress-free and memorable experience.

Account Executive | Wellworth & Best, Toronto, ON | September 2022 - May 2024

• Served as the primary liaison for 18 high-profile pharmaceutical clients, managing communications, scheduling key meetings, and ensuring seamless coordination between stakeholders.
• Provided high-level administrative support to cross-functional teams, overseeing project timelines, budgets, and regulatory compliance to ensure the successful execution of marketing initiatives.
• Streamlined operations by managing client correspondence, preparing detailed reports, and anticipating executive needs to drive efficiency in campaign execution.
• Conducted market research and competitor analysis, compiling insights into executive summaries and presentations to support strategic decision-making.

Account Executive | Ogilvy, Toronto, ON | January 2019 - August 2019

• Prepared and managed client dockets, securing approvals from Directors and Supervisors.
• Coordinated client meetings, including scheduling and catering logistics.
• Managed task assignments and timelines to ensure project milestones were met on time.
• Produced work-back schedules and status reports for clients and internal teams.

Contact Centre Agent
Meridian Credit Union | February 2025 - present

Junior Copywriter

Wellworth & Best | January 2022 - September 2022

Freelance Marketing

Self-employed | April 2019 - August 2022

Contact Centre Agent

Kawartha Credit Union | March 2020 - November 2020

Member Service Representative

Kawartha Credit Union | November 2019 - March 2020

Member Service Coordinator

Momentum Credit Union | October 2018 - October 2019

Member Service Representative
Momentum Credit Union | June 2018 - October 2018

Mohawk College | 2016 to 2019
Advertising & Marketing Communications Management, Honours