Erik Sutton
San Francisco
Summary
I chased my dreams in E-Sports for the last couple of years and learned so much that will translate to professional team work environments. I'm equipped with strong problem-solving abilities, willingness to learn, and great communication skills. I am eager to contribute to team success, achieve positive results and be a part of something that will change the world.
Overview
10
10
years of professional experience
Work History
Professional Gaming Coach
Shopify, Cloud9, 100 Thieves, PTW (Side)
07.2022 - Current
- Promoted sportsmanship values among players, fostering a positive competitive atmosphere within the team environment.
- Facilitated open communication between players, parents, staff members, ensuring that all concerns were addressed promptly and effectively.
- Collaborated with other coaches to share best practices, techniques, and insights for overall program improvement.
- Managed practice schedules, ensuring efficient use of time and resources for optimal results.
Home Mortgage Consultant
Wells Fargo
06.2021 - 07.2022
- Assessed clients' financial data to determine loan suitability.
- Advised clients on loan process and specialized topics in home purchasing such as refinancing and opening home equity lines of credit.
- Adhered strictly to regulatory compliance measures mitigating risk exposure for both company and clients.
- Assisted first-time homebuyers in navigating the complexities of securing mortgages, promoting homeownership opportunities for a broader clientele base.
Restaurant Manager and Sous Chef
Guerra's To Go
01.2017 - 12.2020
- Established and maintained customer relationships with recurring customers to enhance the reputation and customer experience at the store.
- Responsible for in-depth training of workers in food preparation and customer-facing roles to promote strong team performance.
- Resolved challenging customer complaints to full satisfaction, promoting brand loyalty and maximizing repeat business.
- Start-to-finish planning, organization and execution of catering events with clients and companies in the greater San Francisco area.
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
Apartment Manager
Coral Manor Properties
01.2016 - 11.2024
- Handled tenant complaints promptly and appropriately, calling in repairmen and other support services as needed
- Managed property financial records by collecting rent from 18 tenants and reconciling monthly accounts payable and receivable.
- Coordinated with maintenance staff to quickly resolve repair requests, minimizing tenant inconvenience.
Education
Bachelor of Science - Business Administration : Finance
San Francisco State University
Skills
- Adaptability
- Empathic
- Computer Literacy
- Effective communication
- Group leadership
- Personable and friendly
- Team development
- Driven
Timeline
Professional Gaming Coach
Shopify, Cloud9, 100 Thieves, PTW (Side)
07.2022 - Current
Home Mortgage Consultant
Wells Fargo
06.2021 - 07.2022
Restaurant Manager and Sous Chef
Guerra's To Go
01.2017 - 12.2020
Apartment Manager
Coral Manor Properties
01.2016 - 11.2024
Bachelor of Science - Business Administration : Finance
San Francisco State University
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