Sara Baca
New Westminster,BC
Summary
Hardworking waiter with several years of experience and solid background in food service field. Highly skilled at meeting needs of diverse customers while keeping calm and maintaining professionalism. History of delivering speedy service while working on feet for long periods of time and training incoming staff.
Overview
4
4
years of professional experience
Work History
Waitress
Santo taco
Vancouver , British Columbia
08.2024 - Current
- Communicated with kitchen staff to stay updated on item availability and customer wait times.
- Checked back with customers throughout meal service to ensure satisfaction.
- Informed customers of daily specials and signature menu items.
- Explained menu items, describing ingredients and cooking methods upon request.
- Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
- Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
- Prepared checks accurately and processed payments promptly.
- Provided excellent customer service by addressing any complaints or concerns promptly.
Server Manager
El tapatio
Uruapan, Michoacan
03.2021 - 07.2023
- Pitched in to deliver food and beverages to tables during high-volume periods.
- VerifIed and confirmed staff schedules to properly cover shifts.
- Supervised activities of dining room staff to maintain service levels and support guest needs.
- Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
- Trained new employees to perform duties.
- Created positive guest experience by listening to guest needs and recommending options to meet requests.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Education
Associate of Science - Science of Communication
UNICLA
Uruapan, Michoacan08-2019
Hospitality -
Cornerstone College
Vancouver , British ColumbiaSkills
- Dining area maintenance
- Cleanliness
- Allergy awareness
- Service prioritization
- Price memorization
- Order delivery
- Cash handling
- Greeting guests
- Menu memorization
- Team collaboration
- Customer service
Timeline
Waitress
Santo taco
08.2024 - Current
Server Manager
El tapatio
03.2021 - 07.2023
Associate of Science - Science of Communication
UNICLA
Hospitality -
Cornerstone College