Erik Kreuzer

• Store Configuration and Maintenance: Set up and configured the Shopify store, including selecting and customizing themes, setting up navigation, and ensuring a user-friendly interface.
• Product Management: Managed the product catalog by adding, updating, and organizing product listings. Ensured accurate product descriptions, pricing, and inventory levels.
• Sales and Marketing: Created and executed marketing campaigns, to drive traffic and sales. Implemented SEO best practices to improve search engine rankings and organic traffic.
• Customer Service: Handled customer inquiries and issues, processed orders, returns, and exchanges, ensuring timely and accurate fulfillment.
• Analytics and Reporting: Monitored sales performance, analyzed traffic data, and generated regular reports on key performance indicators (KPIs) to identify trends and opportunities for improvement.
• Design and User Experience: Customized the store’s theme to align with the brand’s identity and optimized the layout, product pages, and checkout process to improve user experience and conversion rates.

Key Achievements:

• Increased monthly sales by 20% through effective marketing campaigns and SEO improvements.
• Enhanced customer satisfaction by reducing response time to inquiries by 30%

• Collaborated closely with a group of fellow students and friends to design and develop a 3D virtual reality (VR) game as part of our game design course.
• Contributed to various aspects of the game, including 3D modeling, programming, and user interface design, using Unity and C#.
• Focused on teamwork and effective communication to ensure a smooth workflow and successful project completion within the course timeline.
• Engaged in brainstorming sessions and creative problem-solving with peers to enhance the game's design and user experience.
• Key Skills: Unity, C#, 3D Modeling, VR Development, Team Collaboration, Project Management, UI/UX