Erik Hitimana
Orléans
Summary
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased revenue, improving buying experience and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service.
Overview
5
5
years of professional experience
Work History
Sales Associate
Staples
10.2023 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Sold extended warranties to customers, ensuring comprehensive product coverage and customer satisfaction.
- promoted and sold tech memberships, providing customers with access to exclusive services and benefits.
- Facilitated the sale of Wife plans for Bell, matching customers with suitable plans to meet their connectivity needs.
Door-to-Door Sales Representative
CSM Clean & Seal Masters
05.2023 - 09.2023
- Conducted door-to-door sales to promote and sell driveway sealing services.
- Effectively communicated the benefits of driveway sealing to potential customers.
- Built and maintained positive relationships with clients to encourage repeat business and referrals.
- Scheduled appointments and managed customer inquiries to ensure timely service delivery.
- Provided accurate estimates and quotes for driveway sealing projects.
- Applied driveway sealant using professional techniques to ensure a high-quality finish.
- Maintained equipment and materials, ensuring they were in good working condition for each job.
- Completed jobs efficiently and to customer satisfaction, meeting company standards.
- Managed cash transactions and processed payments securely.
- Kept detailed records of sales and service activities for reporting and analysis.
Grocery Associate
Walmart
06.2022 - 09.2022
- Duties included: Ensuring department is fully stocked, cleaned and business ready each day.
- Assisted shoppers in locating desired products, resulting in increased customer satisfaction and sales.
- Assisted customers by finding items quickly to boost store satisfaction rates.
- Pleasantly greeted customers and provided prompt and courteous service.
Landscaper
Prebbel Inc
06.2021 - 09.2021
- Maintained grounds by trimming, weeding, and general clean-up.
- Performed planting, watering, mulching, and edging of lawns.
- Removed weeds, hazards, and debris from common pathways to improve usability.
- Trimmed greenery, shrubs, and hedges to maintain uniform appearance.
- Demonstrated exceptional attention to detail and prioritization of safety in all tasks
- worked seamlessly as part of a team setting to ensure tasks were completed in a timely and processional manner.
Customer Service Associate
Hitices Clothing & Accessoires
11.2019 - 03.2020
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Handled customer complaints professionally, resulting in satisfactory outcomes and positive feedback.
- Duties included creating content and advertising development for a family owned business.
- Ensured high standards of cleanliness and upkeep were being met and maintained.
Education
High School Diploma -
Beatrice Desloges High School
Orleans, ON06.2023
Skills
- French
- English
- Sales
- Excellent people skills
- Flexible Schedule
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-solving skills
Languages
English
Native or Bilingual
French
Native or Bilingual
Timeline
Sales Associate
Staples
10.2023 - Current
Door-to-Door Sales Representative
CSM Clean & Seal Masters
05.2023 - 09.2023
Grocery Associate
Walmart
06.2022 - 09.2022
Landscaper
Prebbel Inc
06.2021 - 09.2021
Customer Service Associate
Hitices Clothing & Accessoires
11.2019 - 03.2020
High School Diploma -
Beatrice Desloges High School
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