Erik De La Cruz

• Quick learner, led me to improving my skills to where I became one of the team leaders.
• Assisted customers with inquiries and product selections.
• Maintained cleanliness and organization of retail space.
• Operated point-of-sale systems for transaction processing.
• Collaborated with team members to ensure timely stock replenishment.
• Handled cash and processed various payment methods accurately.
• Educated visitors on zoo exhibits and conservation efforts.
• Participated in training sessions to improve product knowledge and service skills.
• Greeted customers, helped locate merchandise, and suggested suitable options.
• Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
• Demonstrated strong communication skills when collaborating with fellow employees or assisting customers with inquiries or concerns.
• Maintained a clean and organized sales floor, enhancing the overall shopping experience for customers.
• Enhanced customer satisfaction by providing personalized assistance and product recommendations.

I Volunteered to help out at Mt San Jacinto College by collecting toys for the toy drive. I worked for 10 hours a week. I went for the entire duration of the event. I was very consistent working with the people around me and working on my own.

• Self-motivated, with a strong sense of personal responsibility.
• Worked effectively in fast-paced environments.
• Skilled at working independently and collaboratively in a team environment.