Erigzon Ibrahimi
County of Grande Prairie,Alberta
Summary
Customer-focused individual with solid understanding of retail dynamics and customer service standards. Experienced providing quality product recommendations and solutions to meet customer needs and exceed expectations. Committed to executing sales, service and customer experience initiatives driving strong sales.
Overview
6
6
years of professional experience
Work History
Sales Associate
The Home Depot
Grande Prairie, Alberta
09.2019 - 07.2024
- Processed transactions using a point-of-sale system.
- Maintained up-to-date knowledge of store merchandise and policies.
- Built relationships with customers to encourage repeat business.
- Handled customer complaints in a professional manner.
- Engaged customers in friendly, professional dialogue to determine needs.
- Worked to meet or exceed special targets: sales, credit card applications, special donations, and specific product promotions.
Volunteer
ASAA- 4A Volleyball Provincial Championships
Grande Prairie, Alberta
09.2018 - 12.2018
- Assisted staff in the daily operations of the organization.
- Collaborated with other volunteers to create a positive work environment.
- Assisted with the development of a business strategy to obtain bank funding.
- Assisted with managing the temporary store to raise funding.
Education
BBA - Accounting
The Southern Alberta Institute of Technology
Calgary, AB04-2024
High School Diploma -
Charles Spencer High School
Grande Prairie, AB07-2020
Skills
- Positive and professional
- Sales Development
- Relationship Building
- Multi-tasking strength
- Exceptional customer service
- Problem-solving skills
- Meeting deadlines
- Teamwork and Collaboration
Languages
English
Native/ Bilingual
Albanian
Native/ Bilingual
Timeline
Sales Associate
The Home Depot
09.2019 - 07.2024
Volunteer
ASAA- 4A Volleyball Provincial Championships
09.2018 - 12.2018
BBA - Accounting
The Southern Alberta Institute of Technology
High School Diploma -
Charles Spencer High School
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