ERIC LO
Richmond Hill,Canada
Summary
Dynamic Product Manager with a proven track record, driving 43% license growth through strategic feature prioritization. Expert in Agile methodologies and stakeholder management, I excel in user story creation and product roadmapping, consistently delivering innovative solutions that enhance user experience and accelerate product launches.
Overview
28
28
years of professional experience
2
2
Certification
Work History
Product Manager
SOTI Inc.
01.2009 - Current
- Drove product development from concept to launch by defining epics and stories for two-week Agile sprints, with quarterly releases.
- Collaborated with designers to create high-fidelity prototypes through Figma, reducing development time by 20%.
- Conducted A/B testing to validate workflows, enhance user experience, and secure stakeholder buy-in, shortening design times by up to 50%.
- Mentored junior Product Owners, improving backlog quality and accelerating delivery speed.
- In 2025, I secured three complex deals with sales teams of 12,000, 6,000, and 4,800 licenses.
- Achieved 43% license growth by prioritizing features based on sales opportunities.
Business Development Manager
SOTI Inc.
01.2013 - 01.2016
- Established competitive analysis team, producing quarterly battle cards to enhance win rates.
- Developed strategic initiatives with Samsung, monitoring top 10 opportunities weekly for enterprise pipeline growth.
- Increased sales opportunities by 18% as Subject Matter Expert at webinars and trade shows.
- Conducted presentations and product demonstrations at tradeshows, generating over 30 leads per event.
- Managed client relationships, securing an average of 2 new customers monthly for a beta program that provided essential feedback on new features and software upgrades.
- Participated in weekly executive meetings to assess progress toward organizational objectives.
Founder & CEO
Touch Learning Interactive Inc.
01.2011 - 01.2013
- Developed mobile learning platform with 5-person team, achieving over 30 daily downloads in first week.
- Produced YouTube advertisement reaching 4.3 million views, enhancing brand awareness.
- Founded innovative educational solutions for diverse learning environments, enabling global daycare franchise expansion.
Strategic Account Manager
SOTI Inc.
01.2009 - 01.2011
- Managed over 20 resellers and partners, increasing European business revenue by 8 percent.
- Coordinated cross-functional teams to deliver customized solutions for clients.
- Collected customer requirements to inform development of future product features.
- Collaborated with technical account management, sales, and product teams to eliminate barriers in creating 17 concurrent POCs in 2 fiscal quarters.
Software Developer / QA Technologist
ATI Technologies Inc. / AMD
01.1998 - 01.2008
- Developed 2D display drivers using C and x86 ASM, enhancing driver performance.
- Created test automation scripts for multimedia drivers to streamline testing processes.
- Authored and filed design patent as first QA team member, demonstrating innovation in quality assurance.
Education
Computer Science -
York University
01.2006
Skills
- Product roadmapping and backlog prioritization
- Agile methodologies
- Stakeholder management
- Competitive analysis
- Business development
- Effective communication
- User story prioritization
- Product positioning
- Wireframe design
- MVP development
- Product requirement documentation
- JIRA management
- Lovabledev proficiency
- Figma expertise
Certification
Certified Scrum Product Owner, scrumalliance.org, 01/01/23
Languages
- English, Fluent
- Cantonese, Fluent
Timeline
Business Development Manager
SOTI Inc.
01.2013 - 01.2016
Founder & CEO
Touch Learning Interactive Inc.
01.2011 - 01.2013
Product Manager
SOTI Inc.
01.2009 - Current
Strategic Account Manager
SOTI Inc.
01.2009 - 01.2011
Software Developer / QA Technologist
ATI Technologies Inc. / AMD
01.1998 - 01.2008
Computer Science -
York University