Eric Campbell
Inglewood
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Seeking a position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
31
31
years of professional experience
Work History
Senior Regional Director Of Programs
Momentum Innovative Disability Services
04.2024 - Current
- Meets regularly and notifies the VP of Operations and/or key stakeholders of relevant issues and ensure concerns are communicated in a timely manner so support can be provided, as necessary.
- Directly supervises select Residential Regional Director of Programs. Collaborates with departments to make decisions and build systems which demonstrate integrity and consistency in practice.
- Demonstrates ability to use sound judgment and analytical skills to effectively solve problems and consistently choose courses of action which result in beneficial outcomes to the residents and the organization.
- Actively partners with the Director of Nursing to ensure clinical collaboration is consistent with Regional Directors and Administrators. Ensures clinical standards and practices are adhered to in the homes.
- Ensures Finance Department is provided all relevant information to help keep budget, rate, census, vendor, and licensing information current, so all information represents the most accurate and sound picture of Operations fiscal practices.
- Works with Finance Team including CFO and local administration in budget development, fiscal monitoring, and timely completion of documents related to census, billing data, appropriate revenue opportunities.
- Collaborates with Development Department on strategies and projects as needed to forward the mission of the organization.
- Develops, reviews, and recommends departmental policies and procedures; ensures consistent implementation, evolution, and improvement of to ensure efficient process flow.
- Develops and maintains pertinent knowledge related to the organization, program,people served, and staff including, but not limited to the Lanterman Act, Title 17, Title 22,applicable areas of the California Code of Regulations, applicable California Welfare and Institutions Codes, Regional Centers, California Department of Public Health, and the Department of Developmental Services.
- Assist in training new and current Regional Directors, Administrators and QIDPs as necessary.
- Demonstrates the ability to build and maintain effective partnerships internally with varies departments within Momentum and Board Members. And externally with governmental and non-profit agencies, including Department of Social Services (DSS),California Department of Public Health (CDPH), and the Regional Centers through clear and consistent communication.
- Provides ongoing support to assigned program team and is available by phone and nursing staff, as needed 24/7.
- Partners with Training and Systems department and Administrators to ensure a comprehensive record information system is compliant with regulatory and company requirements for each person supported, as well as staff needs with appropriate,complete, and necessary information.
- Engages with a variety of sources to build a referral base including but not limited to schools, faith-based organizations, community members, and case management agencies.
- Ensures homes are well-maintained and in compliance with regulation in coordination with Momentum Director of Property Management and Maintenance Staff, as needed.
- Knows, follows, promotes, and upholds Momentum’s policies and procedures.
Program Director
One 4 All Employment Services
11.2023 - 05.2024
- Scheduled and supervised staff meetings to discuss new ideas and update participants on program details and milestones.
- Successfully manage more than 30 Job Coaches, 4 Case Managers and 2 Office managers daily to ensure optimal services are provided.
- Mentored team members for professional development, resulting in increased productivity and job satisfaction.
- Provided ongoing direction and leadership for program operations.
- Mentor all staff in daily activities to include but not limited to recognition, hiring, discipline and terminations.
- Accurately complete monthly billing through attendance and daily note cross checks.
- Effectively complete bi-weekly payroll for all hourly employees.
- Research potential employment for individuals with Intellectual Disabilities, providing opportunity for growth and independence.
- Work closely with the Regional Center in developing plans for individuals as well as stay in compliance to allow for new referrals.
- Constantly maintain a person-centered environment by offering choices and encouraging individuals input.
- Develop and author Individual Service Plans and Individual Program Plans that will produce measurable results through data collection.
- Create opportunities for new clients through vendor referrals and keeping knowable of new resources.
- Maintain federal, state, and local healthcare compliance through documentation and inspections.
- Use critical thinking to break down problems, evaluate solutions and make decisions.
- Coordinate and presented monthly in-service meeting to Job Coaches and weekly meetings with Case Managers provide up-to-date training and any changes to all staff and clients.
Director of Suppotive Independent Living Services
Easter Seals Southern California
01.2018 - 09.2023
- Successfully manage more than 20 client case loads through direct supervision, daily data collection and analyzing patterns through software allowing for optimal results.
- Diligently follow through with client referrals and comprise detailed assessments through interviews and data analysis to increase growth of the program.
- Constantly communicate with all vendors and agencies to increase incoming referrals and provide the most successful services to existing clients.
- Develop and author Individual Service Plans and Individual Program Plans that will produce measurable results through data collection.
- Create opportunities for new clients through vendor referrals and keeping knowable of new resources.
- Maintain federal, state and locale healthcare compliance through documentation and inspections.
- Monitor and ensure budget maintenance with scheduling, staffing, monthly billing accuracy and client referrals.
- Manage and provide support to more than 30 direct staff members, to include but not limited to, hiring, termination, performance appraisals, performance improvement plans, onboard training, scheduling, observations and payroll.
- Use critical thinking to break down problems, evaluate solutions and make decisions.
- Coordinate and presented monthly in-service meeting to provide up-to-date training and any changes to all staff and clients.
- Handle escalated client concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
- Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
QIDP/Administrator
Independent Options Inc.
07.2007 - 01.2018
- Managed 3 Intermittent Care Facilities by implementing Individual Service Plans to all clients.
- Collected and reviewed daily data through software program for each client to ensure successful outcomes.
- Cultivated and maintained relationships with outside vendors through networking and communication.
- Maintained client occupancy through retention and incoming referrals.
- Analyzed new referrals through data review and interviews, developing assessments.
- Ensured budget integrity through scheduling, maintenance cost and current client numbers.
- Assisted in the development and direction of new client AFHA programs in the sate of California.
- Provided instruction in Crisis Prevention an CPR company wide on a regular basis.
- Preformed monthly in-service trainings to staff by developing and presenting up-to-date information and any changes.
- Maintained federal, state and local health care compliance through analysis of daily activities.
- Managed more than 30 staff members to include but not limited to recruiting, hiring, termination, performance appraisals, on board training, payroll and contestant support.
- Entered and maintained departmental records in company database
QIDP
Glenkirk
11.2004 - 07.2007
- Provided Case Management to 30 individual clients in a workplace setting through daily data analysis, Interdisciplinary Team Meetings, program development and planning.
- Cultivated and maintained relationships through networking and staying visible to existing and new vendors.
- Trained direct staff on developed programs to ensure successful outcomes for each individual client.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Developed and authored Individual Performance Plans through analysis of each individual that include attainable outcomes.
- Created and presented monthly meetings that will provide up-to-date regulations and methods.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Maintained federal, state and local health care compliance and regulations through reviews of data and inspections.
- Carried out day-day-day duties accurately and efficiently.
Lead Medical Technician
Trius Enterprises
09.2002 - 12.2004
- Successfully provided medical equipment to hospice patients.
- Provided training to over 600 patients and families on the use of equipment ensure customers are comfortable while maintaining dignity and respect.
- Identified operational improvements to drive efficiency and quality of care.
- Sterilized instruments and disposed of used or contaminated supplies in adherence to OSHA regulations.
- Trained and mentored students and junior team members in protocols and compliance standards.
- Maintained excellent relationships with patients and families to ensure they are as comfortable as possible.
Warehouse Clerk/Marksmanship Instructor
U.S. Marine Corps
09.1993 - 09.1997
- Accounted for millions of dollars worth of government property by accurately maintaining inventory. Issued and received equipment utilizing various computer programs.
- Instructed and managed 60-120 Marines in marksmanship as well as other class requirements.
Education
Bachelor of Arts - Psychology
Columbia College of Missouri
Columbia, MO2003
Skills
- Leadership
- Person Centered
- Communication
- Detail Oriented
- Microsoft Teams
- Therap
- MyEvolv
- Budgeting
- Time Management
- Communication
- Goal Driven
- Planning
Accomplishments
- Honorable Military Discharge
- CPI Certified
- CPR/FA Certified
Timeline
Senior Regional Director Of Programs
Momentum Innovative Disability Services
04.2024 - Current
Program Director
One 4 All Employment Services
11.2023 - 05.2024
Director of Suppotive Independent Living Services
Easter Seals Southern California
01.2018 - 09.2023
QIDP/Administrator
Independent Options Inc.
07.2007 - 01.2018
QIDP
Glenkirk
11.2004 - 07.2007
Lead Medical Technician
Trius Enterprises
09.2002 - 12.2004
Warehouse Clerk/Marksmanship Instructor
U.S. Marine Corps
09.1993 - 09.1997
Bachelor of Arts - Psychology
Columbia College of Missouri
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