ERIC M. WENIGER
Canada
Summary
Professional with extensive experience in Customer success and Account management, excelling in relationship building and problem-solving. Proven track record of relationship building and improving client retention through strategic planning utilizing data analysis. Adept at public speaking and mentoring, driving organizational growth and community engagement through impactful initiatives. Long standing work within the community in my professional life as a landlord and in my personal life with board and charity work.
Overview
14
14
years of professional experience
Work History
Customer Success Manager
Keyshot, Influitive, Infotech and HR Downloads
08.2018 - Current
- Fostered customer relationships to ensure satisfaction with a goal of 100% retention.
- Managed a portfolio of key accounts with an annual spend of up to $600,000.00 per account while maintaining strong relationships and ensuring high levels of satisfaction.
- Hired and mentored junior team members on best practices in customer success management.
- Spearheaded quarterly business reviews to align goals and measure outcomes with C-level contacts.
Landlord
Self Employed
01.2021 - Current
- Developed and implemented rental agreements, clearly outlining terms and conditions for tenants.
- Screened potential tenants, evaluating applications to select qualified individuals for tenancy.
- Enhanced property appearance by overseeing regular maintenance tasks, landscaping projects, and interior renovations.
Political Candidate
Self-employed
01.2018 - 06.2018
- Knocked on nearly 20,000 doors in London fanshawe to have conversations with potential voters on issues that are important to them
- Organized a volunteer workforce of nearly 60 volunteers
- Attended and spoke at many fundraisers as well as had several live and filmed debates on public issues
Insurance Broker/Underwriter
Robertson Hall, May McConville, State Farm, Wynward
01.2012 - 05.2018
- Developed tailored insurance solutions based on client needs and market trends.
- Conducted thorough risk assessments to determine appropriate coverage options for clients.
- Managed client relationships, ensuring satisfaction through regular communication and support.
Board Member
Red Shoe Society, Fanshawe College
01.2017 - 08.2024
- Provided strategic guidance on organizational governance and compliance issues.
- Led discussions on financial oversight and resource allocation strategies for growth.
- Participated in many discussions surrounding current and future risk of the organization.
- Helped raise hundreds of thousands of dollars for charities such as Ronald Mcdonald house and Y.O.U
Education
Bachelor of Arts - Business
St Marys
HalifaxSkills
- Public speaking
- Decisiveness
- Teamwork
- Problem-solving
- Critical thinking
- Relationship building
- Professionalism
- Interpersonal communication
Timeline
Landlord
Self Employed
01.2021 - Current
Customer Success Manager
Keyshot, Influitive, Infotech and HR Downloads
08.2018 - Current
Political Candidate
Self-employed
01.2018 - 06.2018
Board Member
Red Shoe Society, Fanshawe College
01.2017 - 08.2024
Insurance Broker/Underwriter
Robertson Hall, May McConville, State Farm, Wynward
01.2012 - 05.2018
Bachelor of Arts - Business
St Marys
Similar Profiles
Rushil VasudevaRushil Vasudeva
Student Ambassador Remote at KeyShotStudent Ambassador Remote at KeyShot
David AffleckDavid Affleck
Truck Driver at Downloads DeerTruck Driver at Downloads Deer
Paakow WobilPaakow Wobil
Support Engineer at Influitive CorporationSupport Engineer at Influitive Corporation
Salim TOUMISalim TOUMI
Responsable administratif at ECIT InternationalResponsable administratif at ECIT International
MEHDI BOUTINMEHDI BOUTIN
Restaurant Manager at Hôtel QuintessenceRestaurant Manager at Hôtel Quintessence