Summary
Overview
Work History
Education
Skills
Timeline
Generic

Erickson De Leon

Los Angeles

Summary

Dynamic and dependable professional with extensive experience at AEG Worldwide, excelling in customer service and audience safety. Proven ability to enhance event flow through effective communication and ushering skills. Bilingual in Spanish and English, I am committed to delivering exceptional guest experiences while ensuring compliance with venue regulations.

Overview

6
6
years of professional experience

Work History

Guest Service Representative

AEGWorldwide
Los Angeles
11.2023 - Current
  • Greeted guests upon arrival at venue to ensure warm welcome.
  • Assisted guests with ticketing issues to facilitate smooth entry.
  • Reported issues to supervisors for prompt resolution.
  • Ushered guests to assigned seats, enhancing overall event flow.

Event Staff

Allied Universal
Los Angeles
01.2023 - Current
  • Ensured compliance with venue rules during bag checks and metal detector screenings.
  • Developed roles for audience safety, including ushering and conducting bag checks.
  • Delivered customer service support by addressing attendee inquiries regarding the event.
  • Greeted guests upon arrival, providing essential event information.

Media team

Angelus Temple Hispanic
01.2021 - Current
  • Works lighting and sound equipment for Events
  • Attends rehearsals, makes sure each equipment is working efficiently.
  • Prepares presentations slides to display on screen

Assistant Lead Show Technician

Ramon C. Cortines High School
01.2019 - 01.2023
  • Prepared equipment, ensured props were ready for show openings
  • Greeted and helped audience members to find their assign seating
  • Received entrance tickets

Cleaning Custodian

Hi Rise Company
06.2022 - 08.2022
  • Performed opening/running/closing duties
  • Tidied up VIP rooms for shows
  • Ensured every task assigned was completed

Education

High School Diploma -

Ramon C. Cortines High School
450 N Grand Ave, Los Angeles 90012
06.2023

Skills

  • Teamwork
  • Communication skills
  • Customer service
  • Responsible
  • Enthusiastic and dependable
  • Bilingual: Spanish and English
  • Product sales
  • Sales
  • Ushering skills
  • Audience safety

Timeline

Guest Service Representative

AEGWorldwide
11.2023 - Current

Event Staff

Allied Universal
01.2023 - Current

Cleaning Custodian

Hi Rise Company
06.2022 - 08.2022

Media team

Angelus Temple Hispanic
01.2021 - Current

Assistant Lead Show Technician

Ramon C. Cortines High School
01.2019 - 01.2023

High School Diploma -

Ramon C. Cortines High School

Similar Profiles

CREATE PROFILE
Erickson De Leon