Ericka Sanders
Lancaster
Summary
CCAP-certified Registered Alcohol and Drug Technician (RADT) with a proven track record of supporting individuals with substance use disorders and co-occurring mental health challenges in residential and outpatient settings. Experienced in implementing evidence-based treatment plans, facilitating therapeutic and educational groups, and conducting comprehensive client assessments to track progress and outcomes. Skilled in crisis intervention, de-escalation techniques, and promoting a safe, structured environment that fosters recovery. Adept at collaborating with multidisciplinary teams to deliver holistic, client-centered care. Recognized for improving client engagement, enhancing program adherence, and contributing to measurable improvements in recovery outcomes.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Behavioral Health Technician
Clear Path Recovery
05.2023 - Current
- Facilitated therapeutic group sessions, encouraging participation and fostering a supportive environment.
- Monitored client behavior and documented progress, incidents, and interventions accurately in compliance with agency policies.
- Assisted clients with daily living activities, ensuring safety, hygiene, and adherence to treatment plans.
Customer Service Representative
Chevron Gas Station
11.2022 - 07.2023
- Greet customers who enter the store, maintaining clean and orderly checkout areas.
- Count money in the cash register at the beginning and end of the shift to ensure that amounts are correct and there is adequate change on hand.
- Resolving customer complaints and answering customer questions, and providing information on Chevron rewards.
Crew Member
McDonald's
11.2022 - 07.2023
- Greeting customers and taking orders, recommending food items, and collecting various payment methods.
- Promoted special deals and operated various tools and equipment to prepare food.
- Served food to customers promptly and replenished condiments, beverages, and supplies while maintaining the cleanliness of service areas.
Education
Social Work Human Services/Addiction Studies
East Los Angeles College
Monterey Park, CA06-2026
Skills
- Effective listening
- Effective conflict resolution
- Emotional intelligence
- Effective communication
- Establishing connections
- Crisis intervention techniques
- Client-centered communication
- Effective decision-making in high-pressure situations
- Effective time management
- Effective multitasking
- Effective organizational skills
Certification
- FIRST AID /CPR
- RADT-1616150525
- PREVENTION SPECIALIST
- FOOD HANDLERS
Timeline
Behavioral Health Technician
Clear Path Recovery
05.2023 - Current
Customer Service Representative
Chevron Gas Station
11.2022 - 07.2023
Crew Member
McDonald's
11.2022 - 07.2023
Social Work Human Services/Addiction Studies
East Los Angeles College
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