Ericka Love
Adelanto
Summary
Experienced retail associate and as guests services at Crypto.com Arena, prepared for a role in customer service. Strong focus on team collaboration and achieving results, adaptable to changing needs. Skilled in customer interaction, organization, and maintaining a clean, efficient work environment. Reliable and energetic, with a positive attitude and excellent communication skills.
Overview
3
3
years of professional experience
Work History
GUEST SERVICES
crypto.com ARENA
07.2025 - Current
- Help guests with directions, seating, and other questions they might have about the venue
Writing Center Tutor
Cal Poly Pomona University - The Writing Center
Pomona
08.2025 - 12.2025
- A writing center tutor that help with students’ writing on papers
- 09/21/2024 - Volunteered for an event
Women's and Fitting Room Associate
Marshalls
Hesperia, CA
09.2022 - 01.2025
- Assisted customers in fitting rooms, ensuring a positive shopping experience by providing excellent service.
- Provided knowledgeable product recommendations based on individual client needs, driving retail sales growth.
- Oversaw daily store operations, ensuring a clean, organized, and visually appealing retail space.
- Stocked merchandise, clearly labeling items, and arranging them according to size or color.
Education
No Degree - Veterinary Science
California State Polytechnic University
Pomona, CA05.2028
High School Diploma - undefined
Etiwanda High School
Rancho Cucamonga, CA05.2024
Skills
- Customer assistance
- Teamwork and collaboration
- Problem-solving skills
- Goal oriented
- Customer service
- Marketing strategies
Timeline
Writing Center Tutor
Cal Poly Pomona University - The Writing Center
08.2025 - 12.2025
GUEST SERVICES
crypto.com ARENA
07.2025 - Current
Women's and Fitting Room Associate
Marshalls
09.2022 - 01.2025
High School Diploma - undefined
Etiwanda High School
No Degree - Veterinary Science
California State Polytechnic University