ERICKA JORDAN
Antioch
Summary
Qualified Security Officer with experience maintaining safety for campus grounds and facilities. Talented at roving control and entrance control. Successfully remains calm in high-pressure situations and interactions with difficult individuals.
Overview
34
34
years of professional experience
1992
1992
years of post-secondary education
Work History
Security Guard
Praetorian USA
Novato
05.2023 - Current
- Inspected buildings for fire hazards, unsafe conditions, or unauthorized persons.
- Provided customer service assistance to staff and visitors in a professional manner.
- Responded to alarms, emergencies, and disturbances.
- Ensured the safety and security of premises by monitoring surveillance equipment and inspecting buildings.
Assistant Manager
Safeway
San Anselmo
01.2012 - 11.2017
- Collaborated with management on developing strategic plans for achieving business goals.
- Coordinated with other departments to ensure smooth flow of operations.
- Assisted in the development of operational strategies to ensure efficient and productive operations.Managed employees made weekly schedules payroll entry customer service
Head Clerk
Andronico's
Berkeley
01.1992 - 08.2011
- Resolved customer complaints promptly and professionally.
- Performed daily audits of financial documents such as invoices, receipts.
- Supervised staff members and delegated tasks to ensure efficient workflow.
- Trained new clerks on company procedures, policies, and regulations.
Education
EL CERRITO HIGH SCHOOL
El Cerrito, CASkills
- Surveillance monitoring
- Emergency response
- Fire safety inspection
- Access control
- Customer assistance
- Incident reporting
- Conflict resolution
- Safety compliance
- Problem solving
- Situation awareness
Languages
English
Full Professional
Timeline
Security Guard
Praetorian USA
05.2023 - Current
Assistant Manager
Safeway
01.2012 - 11.2017
Head Clerk
Andronico's
01.1992 - 08.2011
EL CERRITO HIGH SCHOOL
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