Ericka Gonzalez
San Diego
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Hardworking and passionate job seeker with strong organizational skills. Ready to help team achieve company goals. Professional committed to position of work. Highly committed with hardworking mentality to maintain quality of services and products. Multi-tasking person, known for creating positive workplace culture and high-performing teams. Demonstrated very good costumer service.
Overview
2
2
years of professional experience
Work History
OKAN DINNER
Server
08.2023 - Current
- Serve Food
- Welcome People
- Take Orders
- Maintaining clean the restaurant at all times
- Give an excellent costumer service
Shift Leader Manager
El Pollo Loco
01.2023 - Current
- Coached crew members to optimize performance and motivate toward more efficient work.
- Kept employees operating productively and working on task to meet business and customer needs.
- Supervise Food is coming out as with bussines expectancy and quality
- Tracked receipts, employee hours, and inventory movements.
- Worked closely with team members to schedule and cover breaks and shifts to meet state and bussines regulations.
- Planned, organized and monitored resources to deliver efficient use of labor, equipment and materials.
- Managed staff hiring, training and supervision.
- Count money and make deposits daily
- In charge of having everything under control as we are always expecting insprections.
Shift Leader and Assistant Manager
Mr. Moto Pizza
08.2021 - 01.2023
- Oversaw inventory and product stock to develop and maintain inventory controls resulting in cost savings and reduced overages.
- Kept accurate and detailed records of personnel progress and productivity.
- Managed staff hiring, training and supervision.
- Planned, organized and monitored resources to deliver efficient use of labor, equipment and materials.
- Kept employees operating productively and working on task to meet business and customer needs.
- Made Schedules
- Cover Breaks employees and cooks
- Marketing
Education
Translation And Interpretation - Language Interpretation And Translation
Southwestern College
Chula Vista, CA05.2024
Skills
- Verbal and Written Communication
- Staff Motivation and Discipline
- Accurate Money/CashHandling
- Opening and Closing Procedures
- Employee Supervision
- POS Knowledge
- Cooking Techniques
- Shift Work
- Inventory Control/ Know how to do it
- Food Safety and Sanitation
- Schedule Management
- Documentation
- Great Costumer Service
Languages
Spanish
Native or Bilingual
Chinese (Mandarin)
Limited Working
Timeline
OKAN DINNER
Server
08.2023 - Current
Shift Leader Manager
El Pollo Loco
01.2023 - Current
Shift Leader and Assistant Manager
Mr. Moto Pizza
08.2021 - 01.2023
Translation And Interpretation - Language Interpretation And Translation
Southwestern College
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