Erick Velazquez Diaz
San Bruno
Summary
Dedicated professional with strong customer service skills and a focus on team building. Experienced in addressing player and parent needs, ensuring a safe and engaging training environment while enhancing overall satisfaction.
Overview
2
2
years of professional experience
Work History
Basketball Coach/Basketball Referee
Next Level Basketball Training
San Bruno
08.2025 - 03.2026
- Tailored training plans to individual player needs and skill levels, enhancing overall player development.
- Provided constructive feedback to players during drills and scrimmages.
- Enforced rules and safety protocols to maintain a safe training environment for all participants.
- Fostered respect among teammates and sportsmanship through a positive learning environment.
- Communicated effectively with parents regarding player development and expectations.
Apprentice Glazier/Shadower
Abel Glass Company
San Francisco
05.2025 - 08.2025
- Developed proficiency in hand tools for glazing applications, enhancing quality of installations.
- Implemented best practices for safe transportation of glass to job sites, minimizing risk of damage.
- Followed safety guidelines while working at heights and handling heavy objects, ensuring a safe work environment.
- Maintained tools and equipment to ensure proper functionality.
- Delivered supplies to job sites, ensuring timely availability for projects. and team members between various worksites.
Catering Server
New England Lobster
Millbrae
04.2024 - 06.2024
- Served food and beverages to guests while maintaining professional customer service standards.
- Monitored guest satisfaction, promptly addressing needs and concerns to enhance overall service quality.
- Assisted in menu preparation and food presentation to enhance guest experience.
- Set up dining areas for events, ensuring optimal arrangement of tables and chairs for guest comfort.
- Maintained cleanliness of serving stations and dining areas, contributing to a positive dining experience.
- Communicated effectively with co-workers to ensure smooth operation during events.
Education
High School Diploma -
Capuchino High School
San Bruno05-2026
Skills
- Game strategy
- Training development
- Team building
- Problem solving
- Effective communication
- Public speaking
- Customer service
- Safety protocols
- Professional demeanor
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Basketball Coach/Basketball Referee
Next Level Basketball Training
08.2025 - 03.2026
Apprentice Glazier/Shadower
Abel Glass Company
05.2025 - 08.2025
Catering Server
New England Lobster
04.2024 - 06.2024
High School Diploma -
Capuchino High School