Erick Torres
Los Angeles
Summary
Dynamic and dedicated professional with experience at Jersey Mike's Subs, excelling in customer service and food preparation. Proven ability to multitask and maintain a clean environment, enhancing customer satisfaction. Strong teamwork and attention to detail contributed to efficient operations and a positive dining experience.
Offering can-do attitude and willingness to learn and grow in team setting. Ready to use and develop communication and multitasking skills.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Crew Team Member
Jersey Mike's Subs
08.2024 - 07.2026
- Worked well with teammates and accepted coaching from management team.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Worked front counter making subs in front of customers.
- Maintained a clean and organized workspace, ensuring a positive environment for both staff and customers.
- Collaborated with team members to complete orders.
- Operated register to process payments and collect cash payment for order totals.
- Took orders, prepared meals, and collected payments.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Improved customer satisfaction by consistently providing friendly and efficient service.
- Assisted with in-store operations by disassembling delivery boxes, cleaning floors, and dishwashing.
- Used proper techniques to prepare food and ingredients.
- Demonstrated strong multitasking abilities by balancing order-taking duties while addressing customer inquiries or concerns simultaneously.
- Increased overall efficiency by promptly restocking supplies as required during shifts.
Education
Bachelor of Architecture - Architecture
Woodbury University
Burbank, CA05-2027
Skills
- Multitasking and organization
- Customer service
- Attention to detail
- Customer engagement
- Food preparation
- Food handling
- Time management
- Teamwork and collaboration
Certification
- Certified Food Handling, Jersey Mikes - Two years
Languages
English
Native or Bilingual
Spanish
Professional Working
Timeline
Crew Team Member
Jersey Mike's Subs
08.2024 - 07.2026
Bachelor of Architecture - Architecture
Woodbury University
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