Erick Rosas
San Diego
Summary
Focused Quality Control Supervisor offering strengths in team training, management and monitoring. Dedicated to improving system procedures and controls to maximize quality and minimize errors. Observant and detail-oriented in monitoring and improving production activities.
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Experienced with quality assurance protocols, ensuring compliance and product integrity. Utilizes effective team leadership and process optimization to drive results. Track record of implementing quality control measures that enhance productivity and maintain high standards.
Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.
Knowledge of Probat Coffee roasting equipment and coffee roasting computer system, ability to source and select high-quality coffee beans and blend for consistent flavors. Understands roasting profiles and ability to develop roasting curve. Experience on sensorial evaluation skills in the cupping process for commercial and specialty coffees.
Overview
2026
2026
years of professional experience
1
1
Certification
Work History
Quality Control Supervisor Coffee Department
Costco PKG #910
02.2025 - Current
- Managed a team of eight staff members efficiently.
- Trained new staff on coffee roasting techniques, safety protocols, and equipment operation.
- Collaborated with the sourcing team to select premium green coffee beans based on quality standards (Green Coffee Grading/Evaluating).
- Experience and understand the differences between commercial coffee and specialty coffee.
- Provided expertise in cupping sessions, evaluating roast quality, and suggesting adjustments for improvement.
- Oversaw roasting operations, ensuring high-quality coffee production and consistency in flavor profiles.
- Implemented quality control measures throughout the entire production process from bean selection to packaging, guaranteeing consistency in every batch.
- Developed and implemented inspection protocols for product evaluation.
- Trained and mentored team members on quality assurance best practices.
- Collaborated with production teams to enhance operational efficiency and reduce waste.
- Supervised and directed quality control personnel through effective mentoring, coaching and work delegation.
- Evaluated employee performance regularly, providing constructive feedback and coaching aimed at skill development and career growth opportunities.
- Coordinated with other department supervisors to align quality control objectives and minimize discrepancies across the organization.
- Improved supplier relationships through consistent communication and feedback on product specifications.
- Mentored new hires in company policies and procedures, ensuring rapid integration into the quality control team.
- Led quality control initiatives, establishing protocols for tasting and evaluating roasted coffees consistently.
- Collaborated with sourcing team to select premium green coffee beans based on quality standards.
- Possess practical expertise and a comprehensive understanding of coffee equipment, including the Probat R2000 roasting system and its associated Probat control and management systems.
QC Supervisor (Non-Foods Department)
Costco PKG#910
09.2021 - 01.2025
- Oversaw quality control processes, ensuring compliance with industry standards and regulations.
- Developed and implemented training programs for staff to enhance quality assurance practices.
- Collaborated with cross-functional teams to troubleshoot quality issues and implement corrective actions.
- Trained new QC personnel in company standards, ensuring compliance with industry regulations and best practices.
- Contributed to the continuous improvement initiatives within the organization by actively participating in Lean Six Sigma projects focused on waste reduction and efficiency gains.
- Trained personnel in proper sampling techniques, raw materials testing protocols and finished product inspection and testing strategies.
QC Supervisor (Food Department / Sanitation Team)
Costco PKG#910
06.2015 - 11.2021
- Oversaw quality control processes to ensure compliance with company standards.
- Implemented training programs for new team members on QC procedures and safety protocols.
- Conducted regular inspections of products to identify defects and ensure quality assurance.
- Collaborated with production teams to address quality issues and improve operational efficiency.
- Analyzed QC data to identify trends and implement process improvements effectively.
- Mentored junior staff in best practices for quality control and problem resolution techniques.
QA Administration Clerk
Costco PKG#910
2013 - 2015
- Processed and organized inventory documentation to maintain accurate stock levels.
- Coordinated scheduling for various departments, ensuring efficient workflow and resource allocation.
- Managed customer inquiries and resolved issues, enhancing overall satisfaction and service quality.
- Assisted in training new staff on operational procedures and company policies to ensure compliance.
- Oversaw daily administrative tasks, ensuring adherence to corporate standards and improving operational consistency.
- Maintained confidentiality of sensitive information with strict adherence to company policies and procedures regarding data protection.
Quality Control Technician
Costco PCK#910
2003 - 2013
- Conducted routine quality inspections to ensure product compliance with industry standards.
- Implemented corrective actions for non-conformance issues, enhancing overall product quality.
- Trained new team members on quality control processes and safety protocols.
- Analyzed data trends to identify areas for process improvement and efficiency gains.
- Collaborated with production teams to resolve quality-related challenges in real-time.
- Developed and maintained detailed documentation of inspection results and corrective measures.
- Maintained quality documentation and records for conformance with relevant standards.
- Collaborated with production teams to address and resolve quality concerns, improving overall product reliability.
- Proposed corrective actions to address recurring quality issues.
Education
General Education -
Southwestern College
Chula Vista, CA01-2007
High School Diploma -
Montgomery High School
San Diego, CA06-2002
Skills
- Green coffee grading
- Sensory evaluation
- Blend development
- Food safety compliance
- Cupping proficiency
- Roasting equipment operation (Probat)
- Roasting software proficiency (Probat R2000)
- Roast profiling
- Teamwork and collaboration
- Problem-solving abilities
- Excellent communication
- Decision-making
- Team leadership
- Staff development
- Staff training
- Employee relations and conflict resolution
- Policies and procedures implementation
Certification
- Mastering SQF Certification - Food Manufacturing 01/23/2025
- Coffee Quality Evaluation - Coffee Academy (40 hrs Training by Todd Arnette & Camila Khalife)
- Coffee Standards (2 hrs training (SCA))
- The Art of Coffee - PROBAT (24 hrs training by Marcel Knitter)
- Roasting Process, The Curve of Coffee - PROBAT (4 hrs training by Marcel Knitter)
- Coffee Green Area /Roasted Area Probat equipment and system (Aveva Transpot System)(Pilot Information System) - PROBAT (24 hrs training by Gianlucca & Jan)
- Green Coffee at Origin (2:45 hrs Training by Boot Coffee)
- Mastering Roast Profiles (2 hrs Training by Boot Coffee)
- Coffee Brewing and Extraction (2 hrs by Boot Coffee)
- Coffee Basic 101 "How to measure TDS and extraction percentage " ( 45 min training by Simon Gautherin)
Languages
English
Full Professional
Spanish
Native or Bilingual
Timeline
Quality Control Supervisor Coffee Department
Costco PKG #910
02.2025 - Current
QC Supervisor (Non-Foods Department)
Costco PKG#910
09.2021 - 01.2025
QC Supervisor (Food Department / Sanitation Team)
Costco PKG#910
06.2015 - 11.2021
QA Administration Clerk
Costco PKG#910
2013 - 2015
Quality Control Technician
Costco PCK#910
2003 - 2013
General Education -
Southwestern College
High School Diploma -
Montgomery High School