Erick Moscoso
Los Angeles
Summary
Energetic and Personable Field Sales Representative with repeated commendations for top-tier sales achievement. Builds customer rapport and trust through informative presentations and promotional offerings. Articulate communicator and product expert with dedication to meeting client needs.
Overview
4
4
years of professional experience
Work History
Field Sales Representative
AT&T
Greater Los Angeles
01.2023 - 01.2025
- Provided exceptional customer service by promptly addressing inquiries, resolving issues, and following up on orders.
- Maintained thorough knowledge of competitors' offerings enabling effective communication of unique selling points during client interactions.
- Traveled throughout assigned territory to leverage leads and visit existing customers.
- Presented professional image consistent with company's brand values.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
- Kept detailed records of daily activities through online customer database.
- Maintained current knowledge of evolving changes in marketplace.
- Trained new employees on customer service, money handling and organizing strategies.
- Conferred with dispatch to relay delays, receive route, and adjust plans to meet daily targets.
Retail Sales Consultant
AT&T
Hollywood
01.2021 - 09.2021
- Determined solutions for clients promptly and professionally.
- Drove team revenue totals by bringing in top sales numbers.
- Forged and nurtured impactful relationships with customers to cultivate loyalty.
- Achieved monthly sales goals by promoting product benefits and enrolling new clients.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Exceeded quarterly sales goals by 200%.
Education
High School Degree -
Ambassador School of Global Leadership
Los AngelesSkills
- Retail Metrics and Goals
- Time Management
- Teamwork and Collaboration
- Adaptable and Flexible
- Goal-Driven
Timeline
Field Sales Representative
AT&T
01.2023 - 01.2025
Retail Sales Consultant
AT&T
01.2021 - 09.2021
High School Degree -
Ambassador School of Global Leadership