Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Erick Moreno

Berkeley

Summary

Customer-focused professional with over 10 years of restaurant experience and just shy of 5 years as a real estate agent. Thrives in delivering exceptional guest experience, multitasking in fast-paced environments, resolving customer concerns, and developing strong client relationships. Dependable team player committed to creating exceptional dining experiences.

Overview

1
1
Certification
7
7
years of professional experience

Work History

Server

Jupiter
Berkeley
09.2019 - Current
  • Work collaboratively with a team of staff members to ensure efficiency and quality of service to all customers
  • Deliver a memorable experience to customers along with making recommendations off the menu
  • Trained new servers and runners on menu and service standards
  • Help resolve concerns customers have

Realtor

Abio Properties
Oakland
08.2021 - 04.2026
  • Maintained comprehensive knowledge of local real estate regulations and market conditions
  • Generated leads through sphere outreach, hosting open houses, cold calling prospects, and referrals
  • Established strong client relationships by understanding their needs and providing process insights alongside expectation management
  • Guided clients through each stage of the real estate transaction, ensuring they understood disclosures, inspection reports, and contractual documents while providing clear communication and support throughout the process
  • Represented clients in contract negotiations, prioritizing favorable purchase prices, contract terms, and contingencies through effective communication, market analysis, and strategic problem-solving
  • Additionally, I played a key role in a high-producing team focused on listings, coordinating vendor and contractor interactions and hosting the majority of open houses

Education

High School Diploma -

El Cerrito High School
El Cerrito, CA
07-2014

Some College (No Degree) -

Contra Costa College
San Pablo, CA

Skills

  • Customer service
  • Task prioritization
  • Menu recommendations
  • Staff training
  • Effective communication
  • Conflict resolution
  • Upselling techniques
  • Client management
  • Strong work ethic
  • Dependability
  • Point-of-sales (POS) system

Certification

  • Food handler card
  • Previously licensed Realtor

Timeline

Realtor

Abio Properties
08.2021 - 04.2026

Server

Jupiter
09.2019 - Current

High School Diploma -

El Cerrito High School

Some College (No Degree) -

Contra Costa College
Erick Moreno