Erick Millan Torres
Pittsburg,CA
Summary
I'm a professional who thrives in a team-oriented environment, working creatively and effectively to reach company's goals while giving excellent customer satisfaction and staying aware of potential growth opportunities within the company.
My current objective is to become an apprentice for the IBEW/NECA and graduate from the apprenticeship program to become a journeyman. I would also like to further my career in the electrical industry by educating my self and give back to others that need the support I once needed in the trade.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Internet Sales Manager
Serramonte Ford
07.2017 - Current
- Built rapport with potential buyers through active listening skills, resulting in increased trust, successful sales closures and referrals.
- Maintained up-to-date knowledge of inventory, features, and specifications to better serve customers.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Implemented CRM software to streamline lead management and follow-up procedures, increasing overall team efficiency.
- Collaborated with management to develop sales strategies and achieve monthly targets.
- Trained sales staff on company procedures and salesmanship.
- Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Department Manager
Cardenas Markets
08.2013 - 12.2016
- Managed grocery department operations, ensuring a clean and organized store environment.
- Utilized analytical tools such as planograms and endcap displays in order to maximize shelf space efficiency while optimizing visual appeal for customers.
- Evaluated financial data to identify opportunities for cost reduction and revenue growth within the grocery department.
- Led a team of employees, providing ongoing training and development for optimal performance.
- Increased employee retention through effective recruitment, training, and motivation strategies.
- Kept grocery team operations in strict compliance with workplace standards and food safety requirements to maintain optimal health protection.
- Boosted grocery sales with top-notch merchandising abilities and expertise in implementing effective promotions.
Education
Associate of Science - Business Administration And Management
Canada College
Redwood City, CA06-2017
High School Diploma -
Sequoia High School
1201 Brewster Ave06-2013
Skills
- Operations and Performance Management
- CRM software mastery
- Team Leadership
- Adaptability
- Problem-solving aptitude
- Multitasking Abilities
- Excellent communication skills
- Time management abilities
Certification
T.I.P of San Mateo Graduate - 06/26/2020
NABTU Apprenticeship Readiness Program - 06/26/2020
Languages
Spanish
Native or Bilingual
Timeline
Internet Sales Manager
Serramonte Ford
07.2017 - Current
Department Manager
Cardenas Markets
08.2013 - 12.2016
T.I.P of San Mateo Graduate - 06/26/2020
NABTU Apprenticeship Readiness Program - 06/26/2020
Associate of Science - Business Administration And Management
Canada College
High School Diploma -
Sequoia High School
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