Proven to excel in inventory management and interpersonal relations, I significantly improved order accuracy at Theta Dairy Ltd. Skilled in using material handling equipment and fostering teamwork, my adeptness at streamlining operations and enhancing customer satisfaction stands out. My background showcases a commitment to safety and efficiency, making me a valuable asset to any team.
Overview
8
8
years of professional experience
Work History
Milk Receiver
Theta Dairy Ltd
09.2021 - 08.2024
Conducted counts and audits of inventories to identify and resolve discrepancies in records.
Received incoming shipments, compared contents against associated records and transmitted to proper department.
Operated equipment such as forklifts and balers to move outgoing shipments to loading area.
Reviewed order data to verify transactions and shipping dates.
Processed invoices and order forms for goods received and shipped for proof of transactions.
Collaborated with internal departments to verify customer satisfaction and order accuracy.
Communicated with vendors and suppliers to verify timely delivery of goods.
Analyzed data to prepare reports and identify process improvements.
Verified transactions, product orders, and shipping dates and entered information into databases and reports.
Used pallet jacks and dollies to load and unloaded goods from trucks and containers.
Compared shipping orders and invoices against contents received to verify accuracy.
Verified orders by comparing names and quantity of items packaged with shipping documents.
Packed, secured, labeled and applied postage to materials to prepare items for shipment.
Apartment Cleaner/caretaker
Metropolis Property Managment Ltd
04.2016 - 08.2021
Used power scrubbing and waxing machines to scrub and polish floors.
Responded immediately to calls from personnel to clean up spills and wet floors.
Supervised supplies in inventory and submitted reorder requests.
Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
Maintained floor cleaning and waxing equipment.
Followed safety standards and established SOPs when handling, mixing and storing hazardous chemicals.
Used vacuum and shampooers to clean carpeted areas in offices, lobbies and corridors.
Vacuumed and shampooed carpets, upholstery and other fabrics.
Performed daily facility checklists for cleaning floors, wiping down glass entryways and collecting trash.
Emptied waste paper and other trash from premises and moved to appropriate receptacles.
Maintained optimal supply levels to meet daily and special cleaning needs.
Helped outside crew complete grounds maintenance tasks such as mowing grass, trimming bushes and removing debris.
Kept public pathways clear of safety hazards and spills with regular checks and attention.
Identified repair needs and major maintenance concerns, and escalated issues to management.
Cleaned walls and ceilings with special reach tools following regular schedule.
Demonstrated leadership skills in managing projects from concept to completion.
Monitored priorities and liaised between maintenance team and management, delegating tasks to complete on time.
Addressed customer feedback and complaints to maximize satisfaction.
Coordinated with outside vendors to provide supplies and equipment for staff.
Trained and mentored new staff on cleaning and safety protocols.
Recommended or arranged for painting, repair work, renovations and replacement of furnishings and equipment.
Developed and maintained comprehensive inventory system to track equipment and supplies.
Education
Secondary School Certificate - Secondary Education
Ikuma Secondary School
Kiambu, Kenya
11.2015
Skills
Temperature Monitoring
Product Inspection
Safety awareness
Sanitation Procedures
Records Management
Warehousing Operations
Shipping and receiving
Inspection and Quality Control
Teamwork and Cooperation
Microsoft Office Suite
Materials Transport
Relationship Building
Interpersonal Skills
Attention to Detail
Shipment Tracking
Heavy Lifting
Punctual and Reliable
Invoice reconciliation
Safety Procedures
Materials transportation
Effective Communication
Inventory Management
Self-Motivated and Independent
Material Handling Equipment
Packing Equipment Operation
Equipment Maintenance
Package handling
Warehouse Safety
Load Planning
Shipping Documentation
Truck unloading
Languages
English
Professional Working
Swahili
Native or Bilingual
Timeline
Milk Receiver
Theta Dairy Ltd
09.2021 - 08.2024
Apartment Cleaner/caretaker
Metropolis Property Managment Ltd
04.2016 - 08.2021
Secondary School Certificate - Secondary Education