Summary
Overview
Work History
Education
Skills
Certification
Timeline
References
Generic

ERICK FLORES

Garden Grove

Summary

Dynamic, results-oriented coordinator with a proven track record in team collaboration and project management, dedicated to leveraging education and experience to drive organizational success. Recognized for adaptability in fast-paced environments, consistently delivering reliable outcomes while managing competing priorities. Strong communication and interpersonal skills foster productive relationships and effectively navigate complex challenges. Committed to making a significant impact through innovative problem-solving and a proactive approach to office management and administrative support.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Peer Navigation Coordinator

Project Kinship
06.2023 - Current
  • Improved team productivity with regular communication and progress updates, fostering a collaborative work environment.
  • Gathered and organized materials to support operations.
  • Collaborated with department heads to develop strategic plans aligning with overall company objectives, fostering a unified approach toward shared goals.
  • Boosted team morale and productivity by organizing team-building activities and maintaining open-door policy for feedback and concerns.
  • Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.
  • Managed and motivated employees to be productive and engaged in work.
  • Cross-trained existing employees to maximize team agility and performance.
  • Administered expenses in line with forecasted organizational demands and available budgets.
  • Provided one-on-one mentoring to help individuals reach their full potential within the organization.
  • Facilitated group sessions focusing on coping strategies and emotional regulation, promoting healthier responses to stressors.
  • Collaborated with interdisciplinary teams to ensure comprehensive support for clients in crisis situations.
  • Served as a liaison between individuals in crisis and other service providers, ensuring seamless coordination of care during challenging times.
  • Provided emotional support and guidance to colleagues experiencing secondary trauma or compassion fatigue due to the nature of their work with clients in crisis.

Lead Restorative Practices Interventionist

Project Kinship
08.2022 - 06.2023
  • Applied abilities in techniques like active listening and collaborative problem-solving to make positive impact.
  • Attended in-services, workshops and seminars.
  • Applied positive reinforcement to redirect negative behaviors.
  • Offered students personalized educational, behavioral and social emotional support.
  • Met with assigned students individually or in small groups to provide intentional, structured organizational support and mentorship.
  • Utilized de-escalation techniques aligned with trauma-informed care model, driving intervention strategy.
  • Maintained up-to-date case records/logs with case activity status.
  • Cross trained and coached employees to develop technical and customer service skills.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.

Lead Peer Navigator

Project Kinship
12.2021 - 08.2022
  • Engage with individuals released from the Intake Release Center.
  • Provide community-based resources and support with immediate needs.
  • Maintain caseload by communicating and engaging with clients on a weekly basis, document interaction, and collaborate with treatment team.
  • Coordinate home visits with treatment team and participants
  • Individual check-ins with participants.
  • Facilitate restorative circles.
  • Helped people enroll in programs, arrange transportation and coordinate paperwork.
  • Provided information to access financial assistance, legal aid or housing.

Carpenter Apprentice

KHS&S Contractors
03.2021 - 12.2021
  • Clean work areas, machines, and equipment to maintain safe job site environment.
  • Select tools, equipment, and materials from storage and transport to work site.
  • Perform tie spacing layout and measure, mark, drill, or cut.
  • Shape or cut materials to specified measurements using hand tools, machines, and power tools.

Corps Member

Orange County Conservation Corp
09.2020 - 02.2021
  • Directed incoming/outgoing patients safely through testing center
  • Reacted calmly and effectively in emergency situations
  • Supported 360Clinic with assembly of test kits
  • Assisted with patient registration and documented patient information
  • Have a strong understand of HIPPA and OSHA regulations

Education

Some College (No Degree) - Sociology Undergrad

Chapman University
Orange, CA

High School Diploma -

OCDE Magnolia Lyceum High School
Garden Grove, CA
06.2014

Skills

  • Bilingual (English/Spanish)
  • Crisis Management
  • Time Management
  • Leadership
  • Teamwork
  • Problem Solving
  • Relationship building
  • Discretion and confidentiality
  • Scheduling and calendar management
  • Staff management
  • Budget planning

Certification

  • La Cultura Cura - Circle Keeper Process [2025]
  • Parents On a Mission [2024]
  • Community Intervention Worker [2022]
  • Avert (Active Violence Emergency Response Training) [2022]
  • Forklift [2021]
  • Forestry Firefighter, Cal FIRE - [2018]

Timeline

Peer Navigation Coordinator

Project Kinship
06.2023 - Current

Lead Restorative Practices Interventionist

Project Kinship
08.2022 - 06.2023

Lead Peer Navigator

Project Kinship
12.2021 - 08.2022

Carpenter Apprentice

KHS&S Contractors
03.2021 - 12.2021

Corps Member

Orange County Conservation Corp
09.2020 - 02.2021

High School Diploma -

OCDE Magnolia Lyceum High School

Some College (No Degree) - Sociology Undergrad

Chapman University

References

Louie Gomez - Principal, Fitz Intermediate  661-332-9634

Dr. Gregory Barraza - Associate Director Undergrad Panthers Program  (714) 997-6781

Dr. Jan Osborn - Chapman University Professor (714) 270-1015

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