Erick Borgen
El Monte
Summary
Results-focused professional with strength in achieving set standards. Proactive leader with strengths in communication and collaboration. Proficient in leveraging my work environment and acquiring knowledge to promote efficiency. Adept at managing concurrent objectives to promote efficiency and influence positive outcomes.
Overview
11
11
years of professional experience
Work History
Recruiter III
Maxim Healthcare Services
Alhambra
02.2022 - Current
- Trained and mentored newer recruiters in successful strategies for interviewing and qualifying candidates.
- Maintained communication with candidates from initial contact to offer end-to-end recruitment services.
- Reviewed employment applications, candidate backgrounds, skills, compensation needs and other qualifications.
- Explained job duties, compensation and benefits to potential candidates.
- Promoted from Recruiter trainee to Recruiter III within the time period
- Screened resumes and conducted initial interviews to evaluate candidate qualifications.
- Developed and maintained strong relationships with candidates throughout the hiring process.
- Provided guidance to candidates on interview preparation and onboarding procedures.
- Assisted in creating job postings that effectively communicated role expectations and culture.
- Reviewed resumes, conducted phone screens, and managed candidate pipelines.
- Provided ongoing support throughout the entire recruitment life cycle processes.
- Provided hiring status updates to HR and managers for comprehensive oversight.
Behavioral Therapist
Maxim Healthcare Services
Pomona
11.2021 - 02.2022
- Tracked client behavior by reviewing behavior incident reports and creating and adjusting behavior management plans.
- Taught and helped children develop new verbal, communication and social skills necessary for living healthy lifestyles.
- Collaborated with behavior analysts to diagnose problem behaviors and create detailed plan of treatment and maintenance for clients.
- Directed at-home therapy exercising drills to invoke children to develop math, verbal and writing skills.
Lead Youth Care Worker
Insight Global
Pomona
05.2021 - 10.2021
- Oversee undocumented children. Ensure kids were well supervised and safe.
- Oversaw daily routines of youth in placement and delivered services related to basic human needs.
- Document incident reports
- Supervised youth recreational activities and facilitated workshops surrounding self-development, education and employment.
- Mentored and supported young people through collaborative activities and social programs.
- Documented child progress, reporting extreme changes in behavior.
- Supported youth with nurturing and caring assistance focused on empowering and positive independence.
- Organized recreational activities to enhance social skills and engagement.
- Encouraged completion of daily chores and personal hygiene practices.
Youth Leader/Instructor
LEARN
Whittier
01.2020 - Current
- Educated students on various resources, services and programs to maximize care.
- Mentored, instructed and supervised participating youths through collaborative efforts with like-minded, creative and inspirational team members.
- Worked with youth to establish program objectives and devise strategies to achieve outcome goals.
- Fostered relationships with students, and provided counseling on personal and academic issues.
Retail Sales Associate
Big 5 Sporting Goods
Puente Hills
02.2019 - 12.2019
- Initiated friendly conversation with each customer to determine level of assistance required.
- Engaged positively with each customer, providing professional and polite support for sales and service needs.
- Arranged merchandise for display to highlight new styles, attract customers and enhance sales.
- Assisted in ringing up sales at registers and bagging merchandise.
- Readied merchandise for sales floor by marking items with identifying codes and accurate pricing.
Inventory Control Specialist
Longo Lexus/Toyota
El Monte
08.2016 - 11.2018
- Assessed current inventories and brought in Automotives to keep stock within optimal levels for expected demands.
- Managed weekly inventory and supply tracking
- Maintained current store, product and promotional knowledge to drive consistent sales.
- Greeted customers at arrival to build positive relationships and discuss vehicles.
Sales Associate/Engraver
Things Remembered
Arcadia
07.2015 - 03.2017
- Met with customers to offer assistance with selecting merchandise, finding accessories and completing purchases.
- Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions.
- Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
- Collaborated with fellow sales team members to achieve group targets, frequently exceeding quotas percentages
- Surpassed daily sales goals by cross-selling, add-ons, and promoting additional products.
- Machine-engraved merchandise for customers with desired fonts and designs.
- Engraved gift type products with manufacturer information such as model numbers and sizes.
Education
Bachelor of Arts - Graphic Communications
California State University - Los Angeles
Los Angeles, CA05-2021
Skills
- Interpersonal skills
- Microsoft Office skills
- Customer- and service-oriented
- High awareness
- Time management
- Decision-making
- Adobe Creative Suite Applications
- Proficiency in Adobe Suite
- Proficient in Adobe Software
- Proficient in HTML
- Program coding
- Proficient in JavaScript
- System implementation
- Inventory tracking
Languages
English & Spanish
Timeline
Recruiter III
Maxim Healthcare Services
02.2022 - Current
Behavioral Therapist
Maxim Healthcare Services
11.2021 - 02.2022
Lead Youth Care Worker
Insight Global
05.2021 - 10.2021
Youth Leader/Instructor
LEARN
01.2020 - Current
Retail Sales Associate
Big 5 Sporting Goods
02.2019 - 12.2019
Inventory Control Specialist
Longo Lexus/Toyota
08.2016 - 11.2018
Sales Associate/Engraver
Things Remembered
07.2015 - 03.2017
Bachelor of Arts - Graphic Communications
California State University - Los Angeles