Summary
Overview
Work History
Education
Skills
VISA
adaptability
Timeline
Generic

Erick

Vancouver,BC

Summary

Professional with expertise in improving guest experiences and effectively addressing customer concerns. Demonstrated success in training and mentoring staff while upholding exceptional service and communication standards.

Overview

2
2
years of professional experience

Work History

Japanese pub

Mekikinoginji
Saitama
06.2023 - 09.2025
  • Prepared and served food items according to safety and hygiene standards.
  • Collaborated with team members during peak service hours to ensure smooth operations.
  • Filled and served various beverages for customers.
  • Assisted in training new waitstaff on menu knowledge and service procedures.
  • Upsold menu items, enhancing guest experience through personalized recommendations.
  • Resolved customer complaints in a polite manner according to company policy.
  • Helped customers select menu items by suggesting courses, explaining specials and answering food preparation questions.

Hotel Chef

TAOYA
Wakayama
08.2024 - 09.2024
  • Assisted in food preparation according to established recipes and guidelines.
  • Managed inventory levels, restocking supplies as needed throughout shifts.
  • Prepared diverse menus featuring local and seasonal ingredients for hotel guests.

Ski Lift Operator

Naeba ski resort
Nigata
12.2023 - 01.2024
  • Operated ski lift machinery to transport guests safely up the mountain.
  • Communicated effectively with team members to coordinate lift operations during peak times.
  • Demonstrated excellent problem-solving skills when dealing with difficult customers.

Education

Bachelor of Science - Psychology

Waseda University
Shinjyuku
03-2028

Skills

  • Customer service
  • Project management
  • Team collaboration
  • Conflict resolution
  • Food safety standards
  • Menu planning
  • Communication skills
  • Active listening

VISA

  • working holiday

adaptability

  • Adaptable and ready to work any time as needed.

Timeline

Hotel Chef

TAOYA
08.2024 - 09.2024

Ski Lift Operator

Naeba ski resort
12.2023 - 01.2024

Japanese pub

Mekikinoginji
06.2023 - 09.2025

Bachelor of Science - Psychology

Waseda University

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