Ericica James
Moreno Valley
Summary
Dynamic educational professional with extensive experience in instructional support and customer service. Known for strong classroom management and resource organization, ready to leverage skills to enhance student learning and engagement.
Overview
20
20
years of professional experience
2
2
Certifications
Work History
Instructional Assistant
Moreno Valley Unified School District
10.2008 - Current
- Collaborated with teachers to prepare engaging instructional materials and meaningful classroom activities.
- Supported students with individual learning needs and academic challenges.
- Facilitated positive classroom behavior and fostered an inclusive learning environment.
- Streamlined organization of educational resources and maintained accurate inventory of classroom supplies.
Sales Associate
Nordstroms Department Store
Riverside
12.2008 - 02.2011
- Guided customers in selecting merchandise by providing tailored product knowledge.
- Accurately processed transactions, ensuring efficient operation of point-of-sale systems.
- Worked with team members to enhance inventory management practices.
- Provided exceptional customer service to ensure a positive shopping experience.
Preschool Director
International Academy
Irvine
03.2006 - 09.2008
- Implemented strategic plans to boost enrollment and diversify program offerings, aligning with community needs.
- Led curriculum development to enhance engagement and learning outcomes in early childhood education programs.
- Managed staff recruitment, training, and performance evaluations for educators.
- Oversaw daily operations ensuring compliance with health and safety regulations.
- Fostered relationships with parents and community to increase participation in events and strengthen support for the program.
- Wrote newsletters and email to communicate monthly activity schedules to parents.
Education
Associate of Arts - Social Work
Eastern Gateway Community College
Steubenville, OH06-2022
High School Diploma -
Lakewood High School
Lakewood, CA06-1993
Some College (No Degree) - Library Technician Certificate
Long Beach City College
Long Beach, CA03-2026
Skills
- Instructional design
- Educational resources
- Classroom management
- Student support
- Team collaboration
- Conflict resolution
Accomplishments
Customer Service Award
Certification
Childcare Management Certificate
Affiliations
Outdoor Activities, Camping, Hiking, Fishing, and Shopping
Timeline
Sales Associate
Nordstroms Department Store
12.2008 - 02.2011
Instructional Assistant
Moreno Valley Unified School District
10.2008 - Current
Preschool Director
International Academy
03.2006 - 09.2008
Associate of Arts - Social Work
Eastern Gateway Community College
High School Diploma -
Lakewood High School
Some College (No Degree) - Library Technician Certificate
Long Beach City College