Summary
Overview
Work History
Education
Skills
Timeline
Generic

Erica Williams

Glendale

Summary

Dynamic Protective Services Officer with extensive expertise in threat assessment and effective communication. Proven track record in managing high-profile events while ensuring safety through vigilant monitoring and exceptional customer service. Recognized for leadership during team briefings and successful incident resolution, demonstrating dependability and critical thinking in high-pressure environments. Committed to maintaining a secure atmosphere while fostering positive relationships with clients and stakeholders.

Overview

6
6
years of professional experience

Work History

Armed Security Officer

Savage Security
Los Angeles, CA
01.2026 - Current

Executed proactive patrols in designated rail yards and surrounding areas using mobile units to reduce criminal activities such as graffiti vandalism, railcar tampering, and theft of high-value cargo. Conducted thorough investigations of critical incidents including train derailments, hazardous material spills, and grade crossing collisions while cooperating with local first responders to enhance response efforts and minimize risks. Collaborated with law enforcement agencies to create and implement strategies focused on crime prevention and safeguarding BNSF properties, thereby protecting overall security.

Protective Services Officer

BSmith Protection
Los Angeles, CA
05.2024 - 12.2025
  • Cover 6 at UCLA
  • - Serve as a visible deterrent, managing crowd control and de-escalation during campus protests.
  • - Conduct foot and bike patrols, fostering positive relations between security and students through exceptional customer service.
  • - Gather intelligence on upcoming protests via social media and news monitoring, reporting relevant findings to the team.
  • - Appointed watch commander, overseeing team briefings and daily assignments to ensure preparedness.
  • Pinkerton
  • - Conduct mobile patrols along railroad tracks, monitoring for unusual activity and mitigating risks; successfully recovered over $10,000 in merchandise.
  • - Lead at LA Ports, managing areas, supporting agents, and ensuring timely report submissions.
  • - Oversaw security for Adidas detail in downtown Los Angeles, validating VIP entry passes and providing exceptional customer service while prepared for de-escalation.

Special Agent - Event Security

Elite Security Group LLC
Los Angeles, CA
07.2023 - 10.2024
  • Various High-Profile Events
  • - Provided security services for prestigious events, including the Grammy's, music awards, fundraisers, and festivals, adapting to both black-tie and tactical environments.
  • - Monitored entry points and exits, ensuring the safety and security of attendees.
  • - Directed guests to their designated locations while verifying and approving entry passes.
  • - Maintained heightened vigilance to identify and respond to suspicious individuals or activities.

Security Supervisor

Empire
Moreno Valley, CA
03.2020 - 01.2023
  • - Oversaw security staff and managed task assignments.
  • - Ensured compliance with access control and cannabis regulations.
  • - Monitored security systems and responded to incidents.
  • - Trained personnel on emergency procedures and customer service.
  • - Conducted inventory checks to prevent theft.
  • - Prepared reports on incidents and daily activities for management.

Education

Surgical Technologist - Medical Field

Career Colleges of America
Los Angeles
06.2014

High School - undefined

Washington High School
Los Angeles
06.2005

Skills

  • Communication
  • Ability to Multitask
  • Threat assessment
  • Critical Thinker
  • Cooperative attitude
  • Honest and dependable
  • Incident documentation
  • Computer skills
  • Surveillance monitoring
  • CCTV monitoring
  • De-escalation techniques

Timeline

Armed Security Officer

Savage Security
01.2026 - Current

Protective Services Officer

BSmith Protection
05.2024 - 12.2025

Special Agent - Event Security

Elite Security Group LLC
07.2023 - 10.2024

Security Supervisor

Empire
03.2020 - 01.2023

High School - undefined

Washington High School

Surgical Technologist - Medical Field

Career Colleges of America
Erica Williams