ERICA VITERITTI
MILTON,ON
Summary
Motivated cosmetology student seeking hands-on experience in customer service. Strong organizational abilities and effective communication skills enhance client interactions and teamwork, contributing positively to the team and ensuring a welcoming environment.
Overview
1
1
Certification
4
4
years of professional experience
Work History
Banquet Server
Granite Ridge Golf Course
Milton, Ontario
06.2026 - Current
- Served food and beverages to guests during events and functions.
- Set up banquet tables and chairs according to event specifications.
- Assisted in the setup and breakdown of banquet tables, chairs, linens, and other equipment.
- Set up stations for serving meals according to established guidelines.
- Greeted guests upon arrival and provided assistance throughout the event.
- Maintained cleanliness and organization of dining areas throughout events.
- Followed health and safety regulations while handling food and beverages.
- Assisted with the breakdown and cleanup of event spaces after use.
- Maintained cleanliness of work area throughout shift including tables, chairs and floors.
Server
Sunset Grill
09.2025 - 01.2026
- Greeted and seated guests, creating a welcoming dining experience
- Provided friendly and efficient service to guests throughout dining experience.
- Delivered food to customers to ensure timely service and enhance dining experience
- Assisted with menu selections and answered questions about food and beverages.
- Processed customer orders accurately using point-of-sale system.
- Processed payments and transactions to maintain accuracy and streamline operations
- Maintained cleanliness and organization of dining area and table settings.
- Collaborated with kitchen staff to ensure timely food preparation and delivery.
- Resolved customer complaints to enhance overall satisfaction to resolve issues and improve guest satisfaction.
Front Desk Receptionist Volunteer
Le Salon Hair Design
Brampton, Ontario
06.2025 - 08.2025
- Welcomed visitors warmly at front desk and directed them to appropriate departments to enhance client experience.
- Greet and assist clients in a professional and friendly manner
- Provide a positive client experience by maintaining clear communication and attentiveness
- Answer phone calls and respond to inquiries about services
- Handled incoming phone calls efficiently, responding promptly and courteously to inquiries and providing relevant information.
- Schedule and manage appointments efficiently to ensure smooth daily operations
- Maintained clean and organized front desk area to promote a welcoming environment for clients.
- Communicated effectively with team members to ensure smooth operations.
Coach
Milton Magic
Milton, Ontario
11.2024 - 12.2024
- Developed training programs for athletes to enhance skills and performance.
- Led practice sessions to enhance team strategies and individual techniques.
- Guided young children in soccer practices to develop foundational skills and teamwork. in soccer, fostering development of basic skills and teamwork
- Communicated regularly with parents to provide updates and support
- Organized and maintained game schedules to ensure smooth operations
Dishwasher
Pipers Heath Golf Course
Milton, Ontario
04.2023 - 09.2024
- Operated dishwashing equipment, ensuring adherence to cleanliness and sanitation standards for food safety.
- Maintained cleanliness by washing and sanitizing dishes, utensils, and kitchen equipment to support smooth kitchen operations
- Sorted and stacked dishes, utensils, and glassware for efficient washing.
- Provided timely access to clean cookware and serving utensils, enhancing kitchen workflow for staff.
- Maintained a clean work area by following proper sanitation protocols consistently.
- Monitored dishwashing supplies to ensure adequate inventory levels at all times.
- Restocked cleaning supplies, including washcloths, paper towels, and sponges, to ensure availability for kitchen staff.
- Handled glassware, crystal, and other fragile items with exceptional care to prevent breakage.
Cashier
Butcher Bar
Milton, ON
02.2023 - 05.2023
- Greet clients and customers in a friendly, professional manner to create a welcoming environment
- Provide attentive service by assisting with inquiries, taking orders, and ensuring a positive overall experience
- Processed customer transactions at point of sale to facilitate quick and accurate service
- Handle cash transactions, process payments, and provide correct change with strong attention to detail
- Processed cash payments securely at the register, credit, and debit payments securely.
- Prepare beverages, including coffee, and serve customers promptly and accurately
- Maintained clean and organized checkout areas for efficient service.
- Answered phone calls and managed appointments to ensure seamless customer service
Education
Cosmetology Degree - Cosmetology focus (Hair - Makeup)
CANADIAN BEAUTY SCHOOL
Toronto, ON09-2026
Grade 9 - Grade 12 -
BISHOP-REDING
MILTON, ON01-2024
Skills
- Customer service
- Scheduling skills
- Time Management
- Effective Communication
- Client consultation
- Service presentation
- Organizational skills
- Teamwork
- Team collaboration
- Leadership
- Problem Solving
- Critical Thinking
- Customer relations
Certification
Smart Serve
LANGUAGES
English: Fluent
Timeline
Banquet Server
Granite Ridge Golf Course
06.2026 - Current
Server
Sunset Grill
09.2025 - 01.2026
Front Desk Receptionist Volunteer
Le Salon Hair Design
06.2025 - 08.2025
Coach
Milton Magic
11.2024 - 12.2024
Dishwasher
Pipers Heath Golf Course
04.2023 - 09.2024
Cashier
Butcher Bar
02.2023 - 05.2023
Cosmetology Degree - Cosmetology focus (Hair - Makeup)
CANADIAN BEAUTY SCHOOL
Grade 9 - Grade 12 -
BISHOP-REDING