Erica Truong
Westminster
Summary
Resourceful team player with experience with common software applications and social media platforms. Well-versed in business organization and strategies for successfully modernizing workplaces. Skilled at project support with proven history of solutions-oriented problem-solving.
Overview
6
6
years of professional experience
Work History
Server
Anjin
08.2022 - Current
- Provide translations to customers in Japanese and Vietnamese
- Serving customers with the Japanese level quality of service
- Resolving conflicts with customers
- Memorizing regular customers' needs and preferences
- Meeting multiple cultures' needs and standards.
Intern at Worker's Compensation
Garden Grove School District
08.2019 - Current
- Prepare and analyze bills and status
- Planned and organized paperwork for injured workers
- Sort and distribute mail and faxes in an accurate and timely manner
- Adapting and training others on new technology
- Prepare and analyze documents to send to clients
- Recording data using Excel
- Trusted with confidentiality to scan and input client's data into the system
- Provide administrative support to the adjusters.
Advertise Model
7 Leaves
07.2022 - 07.2022
- Creating a commercial to advertise the products
- Working as a team to figure out Marketing Tactics.
Barista and Cashier
Matcha Love - Ito En
09.2019 - 04.2022
- Record profits and taxes of the sales at closing shift
- Deliver high-standard customer service
- Assisting customers with different backgrounds and languages
- Prepare drinks and food quickly and efficiently
- Collaborated with teams to handle the rush
- Communicate effectively with teammates during rush hours.
Cashier and Cook
Mugimaru
09.2019 - 04.2022
- Organize the register and calculate the profits and taxes at the end of the day
- Customer service
- Assisting customers with different backgrounds and languages
- Handling food.
Barista
Tastea
08.2018 - 11.2018
- Deliver high standard customer service
- Prepare drinks and food quickly and efficiently
- Team collaborations.
Education
Bachelor of Administration of Accounting -
California State University Fullerton
12.2024
Associate in Arts in Accounting, Accounting QuickBooks and Excel, Inputting financial data into Excel, Using Excel graphical tools to generate financial models, Completed Financial and Accounting management, Computer Informational System - undefined
Orange Coast College
04.2021
High School Diploma - undefined
La Quinta High School
06.2018
Skills
- Speak three languages (Vietnamese born in Japan raised in America)
- Cultural expertise
- Teamwork
- Adaptability
- Time Management
- Safe Food Handling
- Professional ethics understanding
- Project Support
- Mail distribution
- Supply Restocking
- Recordkeeping
- Record preparation
Availability
- Available after 2 PM, Available after 5 PM, Available after 2 PM, Available after 5 PM, Available after 1 PM, Available All Day, Available All Day, Available All Day, 4
- Monday: Available after 2 PM
- Tuesday: Available after 5 PM
- Wednesday: Available after 2 PM
- Thursday: Available after 5 PM
- Friday: Available after 1 PM
- Saturday: Available All Day
- Sunday: Available All Day
Languages
English
Native or Bilingual
Japanese
Professional Working
Vietnamese
Elementary
Timeline
Server
Anjin
08.2022 - Current
Advertise Model
7 Leaves
07.2022 - 07.2022
Barista and Cashier
Matcha Love - Ito En
09.2019 - 04.2022
Cashier and Cook
Mugimaru
09.2019 - 04.2022
Intern at Worker's Compensation
Garden Grove School District
08.2019 - Current
Barista
Tastea
08.2018 - 11.2018
Bachelor of Administration of Accounting -
California State University Fullerton
Associate in Arts in Accounting, Accounting QuickBooks and Excel, Inputting financial data into Excel, Using Excel graphical tools to generate financial models, Completed Financial and Accounting management, Computer Informational System - undefined
Orange Coast College
High School Diploma - undefined
La Quinta High School
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