Summary
Overview
Work History
Education
Skills
Photography
Timeline
Generic

Erica Stine

Newport Beach

Summary

Motivated individual with experience in customer service and sales. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Ready to help team achieve company goals.

Overview

12
12
years of professional experience

Work History

Inside Sales Representative

APCT-AH
11.2018 - Current
  • Review data packages for adequate requirements and information for accurate quoting purposes.
  • Consult within our team on material pricing / lead times to contribute to the quoting process.
  • Quote Rigid / Rigid-Flex / Flex jobs with the information provided from such data packages.
  • Correspond with customers and outside sales representatives regarding their inquiries on prices, availability and status of jobs.
  • Enhanced customer satisfaction through attentive service, addressing concerns promptly, and offering tailored solutions.
  • Monitor our facilities ontime delivery and daily bookings.
  • Maintaining communication within our facility to remain working as a team to execute company goals.
  • Receive and process purchase orders , along with organizing electronic paperwork in a secure folder for documentation and future reference.
  • Collaborate with our production team on crucial information regarding jobs status.

Sales Assistant

Walsh's Second Hand
09.2012 - 06.2015
  • Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
  • Processed transactions accurately while maintaining a high level of customer service.
  • Helped customers locate products.
  • Assisted customers in making informed decisions by offering detailed product knowledge and comparisons.
  • Enhanced customer satisfaction with personalized product recommendations based on their needs and preferences.
  • Managed inventory to ensure optimal stock levels, minimizing overstock and out-of-stock situations.
  • Developed innovative ways to showcase products effectively in-store displays, increasing visibility for less-popular items.

Education

High School Diploma -

El Dorado High School
Placentia, CA
06.2016

Skills

  • Adaptable
  • Attention to Detail
  • Exceptional customer service
  • Eager to learn
  • Collaborative
  • Reliable
  • Positive
  • Professional

Photography

Photography is a great way to express yourself and to motivate or inspire others. I enjoy capturing a moment that will last a lifetime. I provide freelance photography services on the side to feed my passion and spark creative joy. 

Timeline

Inside Sales Representative

APCT-AH
11.2018 - Current

Sales Assistant

Walsh's Second Hand
09.2012 - 06.2015

High School Diploma -

El Dorado High School
Erica Stine