Erica Stine
Newport Beach
Summary
Motivated individual with experience in customer service and sales. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Ready to help team achieve company goals.
Overview
12
12
years of professional experience
Work History
Inside Sales Representative
APCT-AH
11.2018 - Current
- Review data packages for adequate requirements and information for accurate quoting purposes.
- Consult within our team on material pricing / lead times to contribute to the quoting process.
- Quote Rigid / Rigid-Flex / Flex jobs with the information provided from such data packages.
- Correspond with customers and outside sales representatives regarding their inquiries on prices, availability and status of jobs.
- Enhanced customer satisfaction through attentive service, addressing concerns promptly, and offering tailored solutions.
- Monitor our facilities ontime delivery and daily bookings.
- Maintaining communication within our facility to remain working as a team to execute company goals.
- Receive and process purchase orders , along with organizing electronic paperwork in a secure folder for documentation and future reference.
- Collaborate with our production team on crucial information regarding jobs status.
Sales Assistant
Walsh's Second Hand
09.2012 - 06.2015
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Processed transactions accurately while maintaining a high level of customer service.
- Helped customers locate products.
- Assisted customers in making informed decisions by offering detailed product knowledge and comparisons.
- Enhanced customer satisfaction with personalized product recommendations based on their needs and preferences.
- Managed inventory to ensure optimal stock levels, minimizing overstock and out-of-stock situations.
- Developed innovative ways to showcase products effectively in-store displays, increasing visibility for less-popular items.
Education
High School Diploma -
El Dorado High School
Placentia, CA06.2016
Skills
- Adaptable
- Attention to Detail
- Exceptional customer service
- Eager to learn
- Collaborative
- Reliable
- Positive
- Professional
Photography
Photography is a great way to express yourself and to motivate or inspire others. I enjoy capturing a moment that will last a lifetime. I provide freelance photography services on the side to feed my passion and spark creative joy.
Timeline
Inside Sales Representative
APCT-AH
11.2018 - Current
Sales Assistant
Walsh's Second Hand
09.2012 - 06.2015
High School Diploma -
El Dorado High School